360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 05, 2019 By Patrick Willer

Quip Can Supercharge Your Organization’s Collaboration

We often hear that data is the new oil. But there is another catalyst that is critically important — speed! To outperform competitors in the marketplace you need to be able to gather, process, and use data faster than others. But the thing about speed … everyone moves at a different velocity. How... Read More

Collaboration, CRM, IT

Jun 12, 2019 By Cordelia Solomon

Make a Splash With the Summer ‘19 Release

We are happy to announce the Summer '19 Release will be available to customers globally on Monday, June 17! The Summer ’19 release delivers more personalized, connected customer experiences while enabling your team to work smarter with new levels of integrated data insight across your org. Here... Read More

CRM, IT, Seasonal Release

May 03, 2019 By Daniel Schiller

This Trailblazer Uses CRM to Scale Lifelong Learning

Corey Snow was all energy amid the hustle and bustle of the Salesforce lobby on a recent afternoon. Cerebral yet jovial, the Harvard University Solution Architect and Salesforce MVP was in from Cambridge on a mission: to change the way humans experience education. “Every important change that’s... Read More

Learning, CRM

May 03, 2018 By Laura Woods

How Lee Brine and the Vimeo CRM Team Started an Email Program From Scratch

If your boss asked you to create a robust and intelligent email marketing program in less than a year, would you know where to start? This was the question Lee Brine faced the day he joined the video platform, Vimeo, five years ago. “I walked into a database of 15 million users who had never... Read More

CRM, Marketing Cloud

Apr 04, 2018 By Christy Lambert

Quickly and Easily Prevent Duplicate Records

Duplicate records are a challenge faced by all companies on various levels and lead to bad data. As a success specialist, the first question I usually get from customers is, “How do I identify the existing duplicates in my system?” The second question is, “How do I clean up those existing... Read More

Customer Success, CRM

Nov 06, 2017 By Kim Honjo

We Are All Trailblazers: Highlights from Marc Benioff’s Dreamforce ‘17 Keynote

Every year since 2003, Trailblazers from all over the world have gathered together at Dreamforce for four fun-filled days of career transformation, innovation, giving back, and relationship building at the largest software conference in the world. And every year, Chairman and CEO Marc Benioff... Read More

Dreamforce, Events, Cloud, CRM

Sep 20, 2017 By Aygun Suleymanova

An Interactive Tour of the Platform that Powers the World’s #1 CRM

How can your business win in today's digitally connected world? Whether you are an employee, a business owner, or an IT exec responsible for delivering applications, everyone is in one way or another a stakeholder to the growing demands of digital transformation. Here at Salesforce, we believe that... Read More

IT, CRM, Customer Experience, Platform

Sep 19, 2017 By Adam Blitzer

Introducing the Next Generation of Sales Cloud Einstein: Forecasting

Sales organizations at larger companies have been predicting their sales forecasts for years. They have enough historical data and know enough about their close rates that they can look at their pipeline and can see with some degree of certainty where they're going to land by the end of the... Read More

Innovation, Sales, Sales Cloud, CRM, Artificial Intelligence

Sep 19, 2017 By John Ball

Salesforce Einstein Turns One and Serves Up 475 Million Predictions Every Day

A year ago today, we introduced Salesforce Einstein, the first comprehensive AI for CRM that empowers everyone to work smarter, not harder and enabling more productive, impactful decision-making. It was a big undertaking-- some even said impossible-- but we pulled it off. Today we are celebrating a... Read More

Sales Cloud, Platform, Innovation, CRM, Artificial Intelligence

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Quip Can Supercharge Your Organization’s Collaboration

Make a Splash With the Summer ‘19 Release

This Trailblazer Uses CRM to Scale Lifelong Learning

How Lee Brine and the Vimeo CRM Team Started an Email Program From Scratch

Quickly and Easily Prevent Duplicate Records

We Are All Trailblazers: Highlights from Marc Benioff’s Dreamforce ‘17 Keynote

An Interactive Tour of the Platform that Powers the World’s #1 CRM

Introducing the Next Generation of Sales Cloud Einstein: Forecasting

Salesforce Einstein Turns One and Serves Up 475 Million Predictions Every Day

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First