As we return to our regular routines after the holiday season, let’s take stock of the most important shopping period of the year, and use that information to plan for the year ahead.
After analyzing the activity of more than 500 million global shoppers, here are our top findings from the 2018...
Read More
As always, we barely have time to catch our breath after the hectic holiday season before we gear up for the biggest retail conference of the year, the NRF Big Show. At Rituals Cosmetics, we’re coming off a holiday season where we doubled our U.S. online sales and we’ve seen a 70% increase in...
Read More
Chances are, if you ask any management-level person in any type of business, anywhere in the world, “what is your top priority?” they would answer with one word — growth.
That may sound glaringly obvious. After all, if you’re not growing, you’re stagnating. And you can only stagnate so long...
Read More
During the hustle and bustle of the holiday season, consumers don’t tend to shop how they would on a normal day. Their time is stretched, they have shopping lists to check off and, while they’re always looking for the best deal, they tend to spend more than usual.
Despite these nuances, the...
Read More
What a year! 2018 brought us deeper advancement in AI, with features like voice, predictive actions and bots becoming more commonplace. We also saw customer experience move to the forefront of nearly everything, bringing much deeper levels of personalization into our day-to-day lives — both...
Read More
Phew! You made it — congrats! You survived yet another holiday season. No, I’m not referring to travel nightmares or the boring conversations you had with your 3x removed cousin who lives to tell stories about his cat. I’m talking about the long hours, creative brain power, and top-notch execution...
Read More
B2B buyers want the same intuitive, self-service experiences they receive in the B2C world. And many will shift their loyalties to the sellers that meet these needs.
According to a new Salesforce-commissioned study by Forrester Consulting, B2B buyers say that omnichannel investments lead to...
Read More
Since its inception 25 years ago, sports eyewear brand Spy Optic has been all about speed, agility, and flexibility. After all, its boldly colored sunglasses, goggles, and prescription glasses have always been tailor-made for adventure seekers — surfers, motorsports enthusiasts, skiers, and the...
Read More
The best experience consumers have anywhere becomes the experience they expect everywhere. And selling products or services directly to your consumer is one of the best ways to give your consumers a great experience.
While consumer expectations continue to rise, so do their options to purchase....
Read More
