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Alicia Esposito
Alicia Esposito is a Content Strategist for Retail TouchPoints. In her role, she helps guide the themes and topics highlighted on the Retail TouchPoints website and across its special reports, surveys, and events. She also helps Retail TouchPoints partners create relevant and immersive content experiences that truly resonate with the retail community — from director-level executives all the way up to the C-suite.
The retail community can always expect to get a few nuggets of wisdom from Sucharita Kodali, VP and Principal Analyst at Forrester. Whether on stage at one of the many retail conferences worldwide, on a cable news show or chatting with the Retail TouchPoints team, she has the ability to...
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After years of small yet steady growth, mobile commerce has officially reached a tipping point. For the first time, shoppers went to their mobile device more than their laptops to browse and buy, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. With 48% of all online...
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During the hustle and bustle of the holiday season, consumers don’t tend to shop how they would on a normal day. Their time is stretched, they have shopping lists to check off and, while they’re always looking for the best deal, they tend to spend more than usual.
Despite these nuances, the...
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Brian Solis, author and analyst for Altimeter Group, shares his research and musings on the latest digital trends and disruptions in this interview with Retail Touchpoints.
Q: You’ve spoken a lot about the “experience economy” and how it’s the future to long-term success. What does this mean for...
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If the pop-up phenomenon taught us anything it’s that a great experience is just as critical as a great product. Right now we’re seeing experience exceed — and even replace — product. This holiday season, retailers must take cues from pop-up experiences and brand installations to create beautiful...
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