360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 12, 2020 By Dana Wolfe

Healthcare Leaders Fight COVID-19 With Technology

As the COVID-19 pandemic escalated, many healthcare organizations quickly adopted digital solutions to address increased demands of their staff and clinical teams. Traditional forms of employee communication and patient engagement couldn’t scale and would no longer suffice. Technology solutions... Read More

Digital Transformation, CEO, Healthcare & Life Sciences, Leading Through Change, Thought Leadership, Health Insurance Carriers, Health Plans, Providers

May 11, 2020 By Lisa Lee

6 Entrepreneurial Insights for Big Business Leaders to Consider

Here's how to use a military-style decision-making process, among other things. Amy Wilkinson’s 2016 bestseller, “The Creator’s Code: The Six Essential Skills of Extraordinary Entrepreneurs,” detailed how some entrepreneurs succeed while so many others fail. It’s prescient information in our... Read More

Business as a Platform for Change, Leading Through Change, CEO, Leadership, Leadership Insights

May 11, 2020 By Conor Donegan

New Data on the Remote Employee Experience, and How to Improve It

Every two weeks, Salesforce Research is surveying the general population to discover how consumers and the workforce are navigating the COVID-19 pandemic. We’re posting the insights we’ve found, and tips on what businesses can do in response. Click here to explore data across demographics and... Read More

CEO, Future of Work, Research, Thought Leadership

May 05, 2020 By Ryan Aytay

How We Sourced 50M+ Units of PPE in a Moment of Crisis

A look behind-the-scenes at the team and systems that’ve allowed our employees to do something they never could have imagined. In early March, we mobilized a new taskforce to deliver more than 50M units of PPE to the University of California at San Francisco (UCSF). Thanks to other customers and... Read More

Business as a Platform for Change, CEO, Collaboration, Leading Through Change, Leadership

May 05, 2020 By Ari Bendersky

Dr. David Agus Discusses The Complicated Subject of Contact Tracing for Companies in Our New Era

Today we publish part two in a three-part series where renowned physician Dr. David Agus shares valuable insight into the things companies and employees should consider when thinking about returning to shared office spaces. While the first article focused on health, today Dr. Agus explores how... Read More

Future of Work, Leading Through Change, Leadership, Healthcare & Life Sciences, Work.com, CEO, Reopen Safely

May 01, 2020 By Marc Benioff

Company Alignment: The Salesforce Secret to Success

This piece was originally published in 2013. The V2MOM tool and Marc's thinking behind it remain highly relevant today. So we're sharing it with you again — as well as adding new content from his latest book. Over the past 21 years, we’ve grown Salesforce from a four-person company to one with more... Read More

CEO, Future of Work, Leading Through Change, Leadership, Corporate Culture

May 01, 2020 By Hayley Nelson

The ‘‘6-Feet Office’’ — Designing Workplaces for the New Normal

Commercial real estate firm Cushman & Wakefield has developed guidelines for companies around the world planning a return to their offices, based on learnings from helping 10,000 organizations in China. A crucial part of realizing our “new normal” as a society will be the process of... Read More

CEO, Future of Work, Leading Through Change, Work.com, Reopen Safely

Apr 29, 2020 By Matt Jaffe

Marc Benioff With Lars Ulrich: How to Connect With Your Fans From Home

Lars Ulrich was supposed to be in Brazil this week, playing concerts with his band Metallica in front of tens of thousands of fans. Instead, he’s sitting at home in Northern California, wondering if he and his bandmates will need to figure out how to record an album over Zoom. “We’re talking about... Read More

Customer Engagement, CEO, Leading Through Change

Apr 22, 2020 By Gavin Patterson

How BT Group Chief Executive Plans Ahead Amidst “Massive Uncertainty”

Philip Jansen tested positive with the coronavirus a month ago. As the Chief Executive at BT Group PLC — the largest provider of broadband and mobile services in the UK — he was the first FTSE 100 leader to share publicly he had the virus. Jansen was lucky, suffering only mild symptoms, and was... Read More

Business as a Platform for Change, CEO, Salesforce Ohana, Leading Through Change, Leadership

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Healthcare Leaders Fight COVID-19 With Technology

6 Entrepreneurial Insights for Big Business Leaders to Consider

New Data on the Remote Employee Experience, and How to Improve It

How We Sourced 50M+ Units of PPE in a Moment of Crisis

Dr. David Agus Discusses The Complicated Subject of Contact Tracing for Companies in Our New Era

Company Alignment: The Salesforce Secret to Success

The ‘‘6-Feet Office’’ — Designing Workplaces for the New Normal

Marc Benioff With Lars Ulrich: How to Connect With Your Fans From Home

How BT Group Chief Executive Plans Ahead Amidst “Massive Uncertainty”

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First