Jul 19, 2019 By Tony Prophet and Nellie Borrero

The Power of Equality: How to Empower Your Employees and Drive Impact

We are in the heart of the Fourth Industrial Revolution — surrounded by rapid surges of technologies that fundamentally transform the way we work, live, and interact. Now more than ever businesses must think about their responsibility to lead from the front on equality. Research shows that... Read More

CEO, Equality

Jul 18, 2019 By Ashwini Zenooz

Putting Patients at the Center: Q&A With NYU Langone Health

I recently had the opportunity to interview Nader Mherabi, CIO at NYU Langone Health, about the importance of patient-centricity. Here are the highlights from our conversation. NYU Langone Health is one of the nation’s premier academic medical centers. Its trifold mission — to serve, teach, and... Read More

CEO, Customer Story, Health Cloud, Healthcare & Life Sciences, Providers

Jul 06, 2019 By Devon McGinnis

Top Leadership Traits (And Real-Life Leaders Who Embody Them)

“Leadership requires two things,” wrote author Simon Sinek, “A vision of the world that does not yet exist and the ability to communicate it.” While it may seem like some people are naturally gifted with the personality traits of a good leader, the truth is that leadership qualities can be fostered... Read More

CEO, Thought Leadership

Jun 28, 2019 By Vala Afshar

How to Improve Your Company’s Customer Focus

Customer focus requires obsessive knowledge of what your customers need, and how to deliver. In 2007, after delivering close to one billion DVDs into customers’ mailboxes, Netflix realized their customers would prefer something different — inexpensive, simple-to-access, entertainment they could... Read More

Customer Experience, CEO

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The Power of Equality: How to Empower Your Employees and Drive Impact

Putting Patients at the Center: Q&A With NYU Langone Health

Top Leadership Traits (And Real-Life Leaders Who Embody Them)

How to Improve Your Company’s Customer Focus

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

The Power of Equality: How to Empower Your Employees and Drive Impact

Putting Patients at the Center: Q&A With NYU Langone Health

Top Leadership Traits (And Real-Life Leaders Who Embody Them)

How to Improve Your Company’s Customer Focus

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First