360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 08, 2018 By Sandi Scullen

A Culture That Learns to Fail, Wins

Salesforce is a learning organization. Our CEO always encourages us to have a beginner's mindset. That's why we tap into the collective knowledge, inspiration, and expertise of our customers and partners to learn something new every day. We've created our own unique ecosystem within the industry,... Read More

Best Practices, Cloud Services, Customer Success

Aug 02, 2018 By Nima Jarvandi

The Value of CRM for Engineering and Construction Firms

In the wake of the Great Recession of the late 2000s, some industries have been able to find their way back to a period of growth. Engineering and construction firms, in particular, have seen steady business growth with signs that the boom will continue. Yet, in spite of this incredible... Read More

Best Practices, Data Management, Innovation, Sales, Sales Cloud

Jul 27, 2018 By Jim Hopkins

5 Productivity Tips for Successful Salespeople

Everyone struggles to stay productive at work. Salespeople aren't an exception to the rule. However, with the lifeblood of the company (i.e. revenue) in their hands, there seems to be a microscopic focus on every detail of a salesperson's day-to-day life at all times. And even though salespeople... Read More

Best Practices, Sales

Jul 16, 2018 By Nisha Pattan

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

A decade ago, the Medical Device and Diagnostics (MedTech) industry was basking in the glow of over 10% revenue growth every year. More recently, this has declined by more than half. According to Boston Consulting Group (BCG) Partner, Barry Rosenberg, there are multiple factors impacting growth,... Read More

Best Practices, Customer Story, Customer Success, Innovation, Sales Cloud, Healthcare & Life Sciences, Sales, Quote-to-Cash

Jul 13, 2018 By Tiffani Bova

How to Equip Your Partners with Tools for Success

As I mentioned in my previous blog on successful partnerships, experience is the “new product” of business. However, most companies spend more time on the experience they provide to their customers than optimizing the experience they provide to the people embedded with their customers: partners. ... Read More

Best Practices, Community Cloud, Leadership Insights, Partners, Sales Cloud, Sales

Jul 13, 2018 By Cassidy Lamb

nCino Uses Trailhead to Transform Developer Enablement

Since we launched in 2012, nCino has become a worldwide leader in cloud banking and has been on an upward trajectory of massive growth. In order to keep pace with our expanding customer base, we needed to quickly grow our team. When I started at the company in 2016, I was tasked with expanding our... Read More

IT, Learning, Best Practices

Jun 22, 2018 By Amruta Moktali

Einstein Analytics Templates: Get Actionable Insights Easier & Faster Than Ever

When it comes to analytics, a focus on business outcomes is perhaps the only thing that matters. But unfortunately customers get bogged down by technology constraints, long project cycles, and spending countless hours doing change management on what KPIs to measure. We want to free you from... Read More

Analytics Cloud, Analytics, AppExchange, Best Practices, Customer Experience, Customer Success, Leadership, Platform, Strategy, Small Business, Artificial Intelligence

Jun 20, 2018 By Sarah Caporusso

ConnectOne Bank Empowers its Employees with Trailhead

ConnectOne Bank is a full-service commercial bank serving the New York and New Jersey markets. Since its inception, the company has operated squarely through the lens of their clients, which has demonstrated time and again to be a successful strategy for the bank. After all, putting people first is... Read More

Learning, IT, Best Practices

Jun 15, 2018 By Leyla Seka

What I Learned About Partnerships From The Former Global CMO of Procter and Gamble

Jim Stengel is a true innovator. As Global CMO of Procter & Gamble (P&G) from 2001 to 2008, Jim not only oversaw the company's annual $8 billion (that’s right—billion!) advertising budget but also doubled the company’s revenue in that time. How did he do it? Through partnerships. One of the... Read More

AppExchange, B2B Marketing, Best Practices, Innovation, Leading Edge, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

A Culture That Learns to Fail, Wins

The Value of CRM for Engineering and Construction Firms

5 Productivity Tips for Successful Salespeople

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

How to Equip Your Partners with Tools for Success

nCino Uses Trailhead to Transform Developer Enablement

Einstein Analytics Templates: Get Actionable Insights Easier & Faster Than Ever

ConnectOne Bank Empowers its Employees with Trailhead

What I Learned About Partnerships From The Former Global CMO of Procter and Gamble

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First