Sep 14, 2017 By Ketan Karkhanis

Salesforce Analytics Introduces New Data Connectors, Smarter Data Prep to Augment Your CRM Data

Every CRM user is on the hunt for a more complete picture of their customers, as well as their business. It’s a challenging goal that requires analyzing customer data to fill in blank spots on the canvas and surface the insights that will drive business growth and improve customer satisfaction.... Read More

Analytics, Analytics Cloud, Data Management, Artificial Intelligence

Sep 11, 2017 By Robert DeSisto

How IT's New Role in AI Can Help Transform Customer Experiences

It's no secret that customer experience has become critical for all businesses across the board. But these days customer experience goes well beyond sending out an email blast, addressing the customer by their first name, and showing them a plethora of products that they might be interested... Read More

App Cloud, IT, Customer Experience, Artificial Intelligence

Sep 08, 2017 By Kexin Chen

Get Inspired at the Second Annual Fortune CEO Series at Dreamforce

Dreamforce is the learning event of the year for many reasons: the passion and expertise of speakers leading thousands of sessions and workshops, the hands-on deep dives into products, and the incredible network of customers and partners sharing knowledge with each other. It’s also one of the... Read More

Dreamforce, Events, Leadership, Artificial Intelligence

Sep 07, 2017 By Marissa Kraines

Free, Smart, and Live: The Road to Dreamforce

We are 60 days out from Dreamforce '17! Can you believe it? Only 60 (or 59, really) until we will be running zig zags around San Francisco, with our comfortable shoes, awesome new backpacks, and inspiration coming out from every corner. I’m excited, are you? With that excitement, we brought you our... Read More

Dreamforce, Events, Small Business, Artificial Intelligence

Sep 07, 2017 By Peter Lyons

Customization Tips and Tricks for Einstein Analytics

It’s good to share ― it’s why we love it when Einstein Analytics users share their own tips and tricks. And if you’re looking for tutorials and ideas to make your Einstein Analytics dashboards even more interactive and customized, then look no further than Peter Lyons’ YouTube channel, Let’s Play... Read More

Analytics, Artificial Intelligence

Sep 06, 2017 By Allison Witherspoon

Get Smarter at Dreamforce with Einstein

At Dreamforce '16, we launched Salesforce Einstein - Artificial Intelligence (AI) embedded in the Salesforce Platform. It's one year later, and we have some exciting new AI innovations to share! Just like last year, Einstein will be everywhere at Dreamforce this year. So we want to make sure all... Read More

Dreamforce, Events, Einstein, Artificial Intelligence

Aug 29, 2017 By Richard Socher

Salesforce Research Will Make it Possible to Talk to Your Data

By 2020, the total amount of digital data created worldwide is expected to reach 44 zettabytes thanks to the advent of connected devices and software applications, according to IDC. This is exciting, but it also presents new challenges. How can business users make sense of all of this data... Read More

Analytics, Artificial Intelligence

Aug 29, 2017 By Stuart Leung

3 Secrets to Customer Data Analytics That Only Real Data Nerds Know

There was a time when data was available to only the select few: There were analysts, and then there was everyone else. These data analysts worked directly with the numbers and statistics that most everyone else preferred to ignore. Charting trends, forecasting possible events, and creating... Read More

Analytics, Artificial Intelligence, IT

Aug 29, 2017 By Marco Casalaina

4 Questions CEOs Must Answer to Leverage AI for Deeper Customer Relationships

An increasing number of TED Talks, futuristic think pieces, and science fiction books portray artificial intelligence (AI) as the catalyst for people’s conversion from humans to godlike creatures capable of eternal life. They depict AI triggering the “singularity”— “super intelligences” that act,... Read More

Leadership Insights, Artificial Intelligence

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How The Future of AI Will Impact Business

Salesforce Analytics Introduces New Data Connectors, Smarter Data Prep to Augment Your CRM Data

How IT's New Role in AI Can Help Transform Customer Experiences

Get Inspired at the Second Annual Fortune CEO Series at Dreamforce

Free, Smart, and Live: The Road to Dreamforce

Customization Tips and Tricks for Einstein Analytics

Get Smarter at Dreamforce with Einstein

Salesforce Research Will Make it Possible to Talk to Your Data

3 Secrets to Customer Data Analytics That Only Real Data Nerds Know

4 Questions CEOs Must Answer to Leverage AI for Deeper Customer Relationships

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