Caila Schwartz

Caila Schwartz is a Senior Industry Strategist at Salesforce Commerce Cloud, formerly Demandware. Her background includes extensive data analysis and storytelling, and her main focus is giving retailers a competitive edge by identifying new opportunities based on data-driven evidence. She has been with Salesforce since 2014. Caila is a graduate of Wellesley College.

May 08, 2020 By Caila Schwartz

Q1 Shopping Index: As Retailers Open Doors, Is Contactless Commerce Here to Stay?

This is the final post in a four-part weekly series, a deep dive into our quarterly Shopping Index to tell the story of shopping through more than one billion shoppers across the globe. Brands and retailers offering buy online pick up in-store (BOPIS) achieved some of the greatest revenue gains... Read More

Customer Engagement, Commerce, Leading Through Change, Retail, Research

Aug 09, 2017 By Caila Schwartz

Shopping Index Insights: Challenging Retail Climate Good for Consumers

Shopping Index data shows that shoppers benefited from the sales slump many retailers are experiencing, as companies employed aggressive tactics to entice consumers to their websites; Discount rates and free shipping are at all time highs.... Read More

Commerce, Retail Insights, Shopping Index

Sep 12, 2017 By Caila Schwartz

Introducing the 2017 Fashion Shopping Focus Report

The 2017 Fashion Shopping Focus Report includes benchmarks to help you gauge your own performance against your peers, and is broken down by luxury, general, and active apparel sectors as well as five geographical regions. This unique report is based on an analysis of over two billion apparel shopping visits and 40 million transactions.... Read More

Commerce, Retail Insights, Retail, Shopper Experience