Apr 22, 2020 By Caila Schwartz

The Top Five Most Searched Terms in Five U.S. Cities

One of the biggest adjustments to our new normal is the way we shop. As American consumers began following stay-at-home orders in response to the health crisis, they quickly adapted to a mostly digital world. The result? Spending on essential goods through digital channels increased by 60%. Digital... Read More

Customer Engagement, Commerce, Commerce Cloud, Retail, Leading Through Change

Apr 29, 2020 By Caila Schwartz

Q1 Shopping Index: 3 New Benchmarks for Brands and Retailers to Succeed in This New Normal

This is the third in a four-part weekly series, a deep dive into our quarterly Shopping Index to tell the story of shopping through more than one billion shoppers across the globe. In the absence of most brick and mortar stores, online commerce grew 20% year-over-year in Q1, well above digital... Read More

Customer Engagement, Commerce, Retail, Leading Through Change, Research

Apr 14, 2020 By Caila Schwartz

Shopping Index Revenues Grow 20% in Q1 Amidst Shelter-in-Place

This is the first in a four-part weekly series, a deep dive into our quarterly Shopping Index to tell the story of shopping through more than one billion shoppers across the globe. Retail is being impacted dramatically around the globe. As we all adjust to our new normal in light of the COVID-19... Read More

Customer Engagement, Commerce, Leading Through Change, Retail, Research