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Jun 16, 2021 By Salesforce

Future-Proofing Your Wellbeing for the 4th Industrial Revolution

As the 4th Industrial Revolution continues to transform the way we work, future-proofing our wellbeing is more important than ever. Here Dr Timothy Hsi shares his insights on the critical connection between wellbeing and work and how we can manage both.... Read More

Leadership, Leadership Insights, Practical Tips, Future of Work, Fourth Industrial Revolution

Jun 15, 2021 By Salesforce

The New Normal: Cloud Computing for Small Businesses

It’s a digital-first, remote world and using cloud computing can help many challenges, including security, data access collaboration and flexibility. Need some more convincing to get your head in the cloud? We’ve got five of them.... Read More

Cloud, Cloud Services, CRM, Digital Transformation, Small Business

Jun 11, 2021 By Salesforce

The 6 Best Examples of Personalised Marketing

A look at what personalised marketing is, how it’s different from other marketing, and a list of best practice examples of personalised marketing.... Read More

Small Business, SMB Digital Marketing, Marketing, Marketing Personalization, Personalization, Best Practices

Jun 07, 2021 By Salesforce

Field Service Accessibility: Creating Great Customer Experiences for Everyone

A solid field service strategy should aim for great customer experiences, regardless of customer needs. So what does that mean for customers with disability?... Read More

Customer Service, Customer Satisfaction, Customer Experience, Equality, Research

Jun 03, 2021 By Salesforce

10 Ways to Boost Your Business With Salesforce

Wondering what makes today’s CRMs such powerful revenue-generating tools? Salesforce is more than just a CRM, we bring companies and customers closer together.... Read More

Cloud, Infographics, Apps, Artificial Intelligence, CRM, Customer Success, Small Business

Jun 02, 2021 By Salesforce

How a Game Show Battle on Marketing Tips Made Everyone a Winner

In a Salesforce Live: A&NZ first, this game show take on the traditional panel pitted marketing Trailblazers against each other in a battle of marketing strategy wits, which saw all of them – and the customer – come out together on top.... Read More

Marketing, Marketing Cloud, Customer Engagement

Jun 01, 2021 By Adam Sentonaris

How Businesses Can Help Make Reconciliation a Reality

Opportunities for employment are critical for ensuring Aboriginal and Torres Strait Islander people can pursue their ambitions, tell their stories and have their voices heard. Here’s how the business community can ensure they take action to make these opportunities a reality.... Read More

Equality, Salesforce Culture, Community

May 28, 2021 By Derek Laney

Foxtel Explains How to Keep Transformation Projects on Track and Customers at the Centre

Digital transformation for any organisation is a huge project. Here, we find out why Foxtel aren’t afraid of a bite-size, quick win approach within the bigger picture of delivering a digital overhaul.... Read More

Customer Experience, Customer Service, Digital Transformation, Omni-channel, Service, Service Cloud, Trailblazer Story

May 26, 2021 By Salesforce

6 Tactics to Handle Customer Objection During the Sales Close

One of the biggest obstacles for closing new business is how sales teams manage customer objections. Here we share six tactics to help you handle objections and close your deal.... Read More

Sales, Sales Strategies, Sales Cloud

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