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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

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Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Oct 24, 2019 By Salesforce

Infographic: How to meet your customers’ expectations

Customers decide who to do business with based on CX – and 8000 customers have told us what they want. Here are the highlights.... Read More

Customer Success, Customer Experience, Customization, Marketing, Service

Oct 21, 2019 By Salesforce

Video: 3 Channels Customers Expect Service On

Salesforce’s State of Service report found a gap between the channels customers want service on and the channels companies offer service on. In this animation, we explore the three channels customers expect service on.... Read More

Service Cloud, Service, Customer Success, Customer Satisfaction, Customer Experience

Oct 17, 2019 By Salesforce

3 powerful ways to explain a new product to your customers

Simple but powerful ways to educate customers about breakthrough new products.... Read More

Customer Success, Small Business, Marketing, Sales

Oct 15, 2019 By Diana Terry

How Equality Drives Innovation

Innovation builds equality builds innovation. See how you can transform your business for the better. ... Read More

Customer Experience, Customer Success, Equality, Innovation, Thought Leadership

Oct 11, 2019 By Salesforce

9 Lessons From Salesforce Basecamp Auckland

We’re sharing the top nine lessons from Salesforce Basecamp Auckland – the best tips, insights and advice New Zealand companies are using to connect with their customers.... Read More

Customer Success, Events, Trailblazer Story

Oct 09, 2019 By Salesforce

A crash course on Dreamforce

Your crash course on all things Dreamforce. Read more to find out everything you need to know about Salesforce’s event of the year and how Dreamforce can expand and inspire your learning.... Read More

Dreamforce, Customer Success, Events, Innovation

Sep 27, 2019

SMB Insights: Customer Acquisition And Retention

We spoke to more than 2000 SMB leaders and owners across the globe for our latest Small & Medium Business Trends Report – in a three-part infographic series, we’re diving into the findings. Here’s part two.... Read More

Small Business, SMB Digital Marketing, Data Management, Customer Success, Customer Journey

Sep 25, 2019 By Salesforce

Meet Jane Brown: Thrillseeker, Goal-smasher and Our New Rvp Sales

Having recently stepped from Client Director to RVP Sales, Jane Brown reflects on the challenges that come with moving from sales rep to sales leadership ... Read More

Careers, Sales, Customer Success