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Apr 30, 2021 By Salesforce

How Government And IT Trailblazers Are Forging A Better Future

Government, IT & Admin Trailblazers helped end Salesforce Live: A&NZ with a bang, and you can catch all the highlights here.... Read More

Public Sector, IT, Thought Leadership, Customer Experience, Customer Success, Digital Transformation

Apr 14, 2021 By Salesforce

The Statistics That Got People Talking At Salesforce Live: A&NZ

We put together an infographic that highlights the numbers and statistics that got people talking during the Salesforce Live: Australia and New Zealand’s premiere episode. Find out what they are.... Read More

Infographics, Salesforcetour, Events, Trailblazer Story, Customer Experience, Customer Engagement, Customer Success

Apr 07, 2021 By Salesforce

Relive The Highlights From 3 Salesforce Live: A&NZ Episodes

Did you miss any of the action from the Salesforce Live: A&NZ retail and consumer goods, finserv or sales episodes? Don’t worry – we’ve got all the highlights here, plus info on where you can tune in to learn more.... Read More

Customer Success, Digital Transformation, Future of Work, Customer Engagement, Customer Experience, Financial Services, Financial Services Cloud, Retail, Sales, Sales Cloud, Consumer Goods

Apr 06, 2021 By Derek Laney

3 Ways Smart Technology Fuels Human Customer Service

With customers wanting greater empathy from companies, will tech-enabled customer service be a barrier? Hardly. Tech is driving more human service in 3 big ways, and you’ll want to ensure they’re part of your strategy.... Read More

Service, Service Cloud, Research, Trailblazer Story, Customer Success, Customer Story, Customer Service

Mar 25, 2021 By Salesforce

Our top highlights from the Salesforce Live: A&NZ Premiere Episode

If you missed the start of Salesforce Live: A&NZ – or you just want a replay – check out some of the top highlights, plus details about eight other exciting episodes yet to come.... Read More

Customer Engagement, Customer Success, Digital Transformation, Salesforcetour

Mar 23, 2021 By Salesforce

Astro’s Guide to Salesforce Live: Australia & New Zealand

Astro has been busy putting together his guide to Salesforce Live: A&NZ to ensure you can get the best value out of our six week series.... Read More

Customer Engagement, Customer Success, Salesforcetour

Mar 17, 2021 By Salesforce

Triple Digit Growth In The Digital Retail Era: The Retail Trends Accelerating Growth

Salesforce’s Director, Retail Industry Strategy, James Johnson looks at how the most successful retailers capitalised on changing trends ahead of the Retail and Consumer Goods Trailblazers Episode at Salesforce Live: Australia & New Zealand on 1 April.... Read More

Consumer Goods, Retail, Retail Insights, Salesforcetour, Customer Success, Customer Experience

Mar 16, 2021 By Salesforce

What Exactly Is Salesforce Customer 360?

It’s time to rethink how you’re putting your customer at the centre of your business. To help empower your employees and bring customers into focus Salesforce created Customer 360. Here we explain what it is.... Read More

CRM, Cloud, Customer Success, Cloud Services

Feb 11, 2021 By Salesforce

Salesforce Live: Australia and New Zealand 2021 Is Coming

We have transformed Salesforce World Tour Sydney into Salesforce Live: Australia and New Zealand to bring you an unmissable live brand experience. We can’t wait for you to join us on 24 March.... Read More

Events, Digital Transformation, Salesforcetour, Customer Success, Customer Experience, Events Marketing

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

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