360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 11, 2018 By Adam Blitzer

We're Celebrating: Salesforce Named a Leader in the Gartner SFA Magic Quadrant For 12 Years Running

For the 12th year in a row, Gartner has named Salesforce a Leader in the Magic Quadrant for Sales Force Automation. We are incredibly honored and we believe it’s all thanks to our customers. Gartner evaluates vendors on their completeness of vision and ability to execute. In this report, Gartner... Read More

Sales Cloud, IT, Sales

Jul 06, 2018 By Tiffaini Bova

4 Ways to Improve Your Channel Partners’ Experience

A staggering 80% of the world’s commerce occurs via partners — that’s retailers and dealers, for example. These partners use their unique knowledge of local markets and pre-existing customer relationships to better position products and services to help businesses scale. However, the competition... Read More

Community Cloud, Leadership Insights, Partners, Sales, Sales Cloud

May 23, 2018 By Lynne Zaledonis

New Research Unveils 5 Trends Shaping the Future of Sales

Customer expectations are skyrocketing, and it’s changing what it means to be a successful businessperson in any role. Today, we live in an instantaneous world, but also one in which tailored, consultative experiences built on strong relationships are table stakes. How can sales reps meet these... Read More

Best Practices, Customer Experience, Leadership Insights, Research, Sales, Sales Cloud, Strategy, Artificial Intelligence

Mar 01, 2018 By Adam Blitzer

Introducing the Supercharged Sales Cloud Einstein: Predictions, Insights, and Productivity

Ask any rep what their favorite part of the day is, and chances are that their answers won’t involve the words “logging” or “data.” Ask managers what they really want from their sales teams, and I bet you that they’ll ask for more visibility into what their reps are doing and for their reps to... Read More

Sales, Sales Cloud, Artificial Intelligence

Jan 31, 2018 By Pascal Yammine

We're Over the Moon. Gartner Names Us a Leader in the 2018 Gartner Magic Quadrant for Configure, Price and Quote Application Suites

We are thrilled that Salesforce is named a Leader in the 2018 Gartner Magic Quadrant for Configure, Price and Quote Application Suites. Vendors are positioned in the Gartner Magic Quadrant based on completeness of vision and ability to execute. We believe that this achievement is a true testament... Read More

Sales, Sales Cloud, Quote-to-Cash

Oct 26, 2017 By Jason Pikoos

Why Data is so Important for Revenue Teams

Companies are often surprised by the variety and amount of data necessary to automate revenue, especially under the new ASC 606 accounting standard. Just to capture all the variables, your operations team has to break the process down into pieces and define the data needed for each portion of their... Read More

Analytics, Sales Cloud, Quote-to-Cash

Oct 23, 2017 By Bryan O-Blanquet

How to Get an Extra Hour (or More) Back in Your Day

Ever say, “I wish there was one more hour in the day”? At work, it often translates to, “Be more productive.” But what does that mean? We try to ignore email, take only critical meetings, limit what we dive in on. But it doesn’t always pan out. The goal of our strategic partnership with Cisco is to... Read More

Sales Cloud, Service Cloud, Partners

Sep 19, 2017 By Adam Blitzer

Introducing the Next Generation of Sales Cloud Einstein: Forecasting

Sales organizations at larger companies have been predicting their sales forecasts for years. They have enough historical data and know enough about their close rates that they can look at their pipeline and can see with some degree of certainty where they're going to land by the end of the... Read More

Innovation, Sales, Sales Cloud, CRM, Artificial Intelligence

Sep 19, 2017 By John Ball

Salesforce Einstein Turns One and Serves Up 475 Million Predictions Every Day

A year ago today, we introduced Salesforce Einstein, the first comprehensive AI for CRM that empowers everyone to work smarter, not harder and enabling more productive, impactful decision-making. It was a big undertaking-- some even said impossible-- but we pulled it off. Today we are celebrating a... Read More

Sales Cloud, Platform, Innovation, CRM, Artificial Intelligence

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

We're Celebrating: Salesforce Named a Leader in the Gartner SFA Magic Quadrant For 12 Years Running

4 Ways to Improve Your Channel Partners’ Experience

New Research Unveils 5 Trends Shaping the Future of Sales

Introducing the Supercharged Sales Cloud Einstein: Predictions, Insights, and Productivity

We're Over the Moon. Gartner Names Us a Leader in the 2018 Gartner Magic Quadrant for Configure, Price and Quote Application Suites

Why Data is so Important for Revenue Teams

How to Get an Extra Hour (or More) Back in Your Day

Introducing the Next Generation of Sales Cloud Einstein: Forecasting

Salesforce Einstein Turns One and Serves Up 475 Million Predictions Every Day

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First