360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 19, 2018 By Jason Perocho

Channel-Sales Can Miss the Mark Without Collaborative Online Portals

For companies that rely on partners to sell their goods or services, it’s often easy to overlook the value of digital channels for communicating with those partners regarding sales, service, and marketing. While many still rely on a great-looking online portal to do the job, it’s simply not the... Read More

Cross-Channel Marketing, Sales, Sales Cloud, Partners

Aug 07, 2018 By Krithika Viswanathan

What Category of CRM Leader Do You Fall Into?

As a leader, your mission is to deliver business results. And at the core of this mission are your customers and employees. That's why you work hard to set your team up for success by staffing the right people, setting a positive culture, and motivating your team. But what tools are you providing... Read More

Sales, Sales Cloud

Aug 02, 2018 By Nima Jarvandi

The Value of CRM for Engineering and Construction Firms

In the wake of the Great Recession of the late 2000s, some industries have been able to find their way back to a period of growth. Engineering and construction firms, in particular, have seen steady business growth with signs that the boom will continue. Yet, in spite of this incredible... Read More

Best Practices, Data Management, Innovation, Sales, Sales Cloud

Aug 01, 2018 By Sarah Carver

The Top 5 Reasons You Can't Miss the Quotable Sales Summit at Dreamforce '18

Our popular sales thought leadership track is back and better than ever at Dreamforce '18. Taking place on Thursday, Sept. 27, attendees will experience a full day of not-to-be-missed programming for anyone in sales, who works with sales, knows people in sales — you get the picture; this is big!... Read More

Dreamforce, Events, Sales, Sales Cloud

Jul 23, 2018 By Jeff Elder

Salesforce and Google Cloud Continue to Deliver Innovation to Customers – Including a Free G Suite Offer

Salesforce received the 2017 Google Cloud Partner Award for Innovative Solution in G Suite today at Google Cloud Next ’18, Google Cloud’s annual user conference being held this week in San Francisco. The award recognizes Salesforce’s innovation and expert implementation of Google Cloud solutions,... Read More

Marketing Cloud, Sales Cloud, Sales, Marketing

Jul 19, 2018 By Rajiv Patel

3 Ways Salesforce Community Builds Strong Channel Partners

Partnerships are important to any business. At Salesforce, our partners help us grow and scale as a conduit for new customer business. We value our partners – and work hard every day to provide just as much value to them as they bring to our business. That's why we launched the Salesforce Partner... Read More

Sales Cloud, Community Cloud, Partners, Sales

Jul 16, 2018 By Nisha Pattan

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

A decade ago, the Medical Device and Diagnostics (MedTech) industry was basking in the glow of over 10% revenue growth every year. More recently, this has declined by more than half. According to Boston Consulting Group (BCG) Partner, Barry Rosenberg, there are multiple factors impacting growth,... Read More

Best Practices, Customer Story, Customer Success, Innovation, Sales Cloud, Healthcare & Life Sciences, Sales, Quote-to-Cash

Jul 13, 2018 By Tiffani Bova

How to Equip Your Partners with Tools for Success

As I mentioned in my previous blog on successful partnerships, experience is the “new product” of business. However, most companies spend more time on the experience they provide to their customers than optimizing the experience they provide to the people embedded with their customers: partners. ... Read More

Best Practices, Community Cloud, Leadership Insights, Partners, Sales Cloud, Sales

Jul 12, 2018 By Akansha Sidhwani

ZENCONNECT Achieves Smarter Sales and Service with AI

ZENCONNECT lives up to its name. The service allows customers to log in and get to work with zen-like ease. This 30-person startup supplies restaurant chains with a secure, firewalled WiFi network that powers servers' tablets, provides diners with fast Internet access, and much more – all managed... Read More

Platform, Service Cloud, Sales Cloud, Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Channel-Sales Can Miss the Mark Without Collaborative Online Portals

What Category of CRM Leader Do You Fall Into?

The Value of CRM for Engineering and Construction Firms

The Top 5 Reasons You Can't Miss the Quotable Sales Summit at Dreamforce '18

Salesforce and Google Cloud Continue to Deliver Innovation to Customers – Including a Free G Suite Offer

3 Ways Salesforce Community Builds Strong Channel Partners

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

How to Equip Your Partners with Tools for Success

ZENCONNECT Achieves Smarter Sales and Service with AI

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First