360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 20, 2013 By Tom Brennan

5 Takeaways: CFOs are Getting into the Cloud

Our Cloud Power Series tour ended last week and what a tour it’s been. In addition to salesforce.com, we joined our friends Xactly and Concur for these multi-city breakfast events, playing host to financial executives looking to know more about the cloud and how it can help their... Read More

Cloud

Jun 20, 2013 By Jenny Jedeikin

7 Reasons Government Call Centers Should Live in the Cloud

Cloud computing and 311 solutions free government agencies to handle citizen complaints with better, faster results. And with their age-old reputation for long lines and red tape, who's complaining? Find out how government organizations are taking advantage of Salesforce Mobile Tools in an... Read More

Customer Story

Jun 20, 2013 By Bob Marsh

How to Design the Perfect Sales Competition

At its core, gamifying sales taps into reps’ already ambitious and competitive nature. It is a simple enough idea, but you’d be surprised at how often sales managers get it wrong. Motivating employees with peer competitions isn’t just about slapping on badges and offering a prize for whomever... Read More

Data.com, Sales

Jun 20, 2013 By Laura Fagan

5 Best Practices For Building Mobile Apps Now

People are making handheld devices more and more a part of their daily routines, using them for shopping, gaming, communicating and beyond. Projections say by 2016, US users accessing the Internet through PCs will shrink from 240 million consumers to 225 million, while US mobile users will... Read More

Mobile, Platform

Jun 20, 2013 By Jennifer Burnham

Don't Cancel Your Haircut (And 4 Other Ways to Win as a Team)

In business today, it is not unusual for teams to be forming, storming and norming, sometimes all at the same time. How do you get a new team performing at their best, quickly? When my team at Salesforce.com recently faced this challenge, we decided to crowdsource our ideal team... Read More

Collaboration

Jun 19, 2013 By Trish Forant

5 Super Simple Tips to Make Your Brand More Enchanting

5 copyright by Svenwerk Let’s face it, in social media, everyone’s vying for your customers’ attention. So how do you make your brand stand out from the rest? They key is to be enchanting! Here are 5 tips you can implement today, to make your brand more enchanting: Cultivate a Little... Read More

Marketing

Jun 19, 2013 By Kendall Thornton

The Perfect Sales Voicemail Script

In today’s fast-paced world, anyone in sales and anyone involved in growing a business will eventually need to leave a voicemail. Do your voicemails inspire a callback or a quick delete? Should you even bother to leave a voicemail? Yes. Cold calling is about initiating contact; and more... Read More

Sales

Jun 19, 2013 By Gustavo J. Chavez

6 Powerful Marketing Tips for Your Social Media Strategy

Kansas City Command Center during the MLB All-Star Game As marketers dive deeper into social media, many have discovered that a brand’s social presence extends beyond the traditional umbrella of marketing. There is no doubt that social media is a dominant form of marketing, but the... Read More

Marketing

Jun 19, 2013 By Maria Ogneva

Why Your Business Needs Customer Communities to Grow

Last year, University of Michigan published a report stating that firms who don't have their own virtual brand community are leaving money on the table -- in fact, the researchers estimate that customers who belong in such a community spend 19% more than customers who... Read More

Collaboration

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Takeaways: CFOs are Getting into the Cloud

7 Reasons Government Call Centers Should Live in the Cloud

How to Design the Perfect Sales Competition

5 Best Practices For Building Mobile Apps Now

Don't Cancel Your Haircut (And 4 Other Ways to Win as a Team)

5 Super Simple Tips to Make Your Brand More Enchanting

The Perfect Sales Voicemail Script

6 Powerful Marketing Tips for Your Social Media Strategy

Why Your Business Needs Customer Communities to Grow

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First