Get your FREE 30-day trial.Please complete all fields.
Trish Forant
Trish is a Senior Community Manager at Salesforce Marketing Cloud. You can find her tweeting as @Dayngr about social media, pop culture and life along North Carolina's Crystal Coast.
Are your customers smiling?
You may not realize it, but customer service is a potential profit center. How so? Keeping and satisfying the
customers you have is almost always cheaper than marketing to new ones. Here
are just a few tips on how
to enhance your company's bottom line though...
Read More
Salesforce Marketing Cloud engages with their community
Social media allows you to directly connect with your customers, prospects, and brand representatives about everything from products to challenges. But do you know how to use engagement to solidify these relationships?
Here are 10 best...
Read More
When every customer touch point has a strong impact on business, polished email communication is a must. Are your emails sparking conversation or marked as junk? Nailing down the following basics will ignite more sales discussions and assist in closing new business.
Curious how to get prospects...
Read More
5 copyright by Svenwerk
Let’s face it, in social media, everyone’s vying for your customers’ attention. So how do you make your brand stand out from the rest? They key is to be enchanting! Here are 5 tips you can implement today, to make your brand more enchanting:
Cultivate a Little...
Read More
Crises happen but you don’t have to be flying blind when they occur. Here are 6 tips for using a social media command center during times of crisis.
“Did you know that a command center is at the heart of the disaster prevention and social strategy for the American Red Cross? They...
Read More
