360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 30, 2013 By Laura Fagan

4 Sales & Technology Trends Nobody Is Talking About

The world of sales is changing rapidly and technology is driving those changes. Sales managers and teams everywhere are using social, mobile, big data, and cloud services to change the way they do business. Gerhard Gschwandtner, Selling Power Founder and CEO, says that while the most-talked about... Read More

Sales

Jul 29, 2013 By Vinnie Mirchandani

Hit a Sales Grand Slam with Lessons from Moneyball

Have you read the bestseller, Moneyball or seen the movie version starring Brad Pitt? It’s about Billy Beane, General Manager of the Oakland A’s, and his attempt to bring analytical rigor to a sport which prides itself as “traditional." Baseball - America's national pastime since... Read More

Sales

Jul 29, 2013 By Laura Fagan

3 Shocking Secrets Sales Winners Do Differently

People are buying in different ways than they did five or ten years ago, largely due to the Internet. And because of this, selling has had to evolve like never before. What worked for sales winners in the past is no longer resulting in the same amount of success.These trends inspired a new RAIN... Read More

Sales, Small Business

Jul 29, 2013 By Suzanne DiBianca

Salesforce.com Employees Reach 500,000 Volunteer Hours

Salesforce.com employees have officially reached 500,000 volunteer hours! That’s half a million hours of teaching, training, building, cleaning, mentoring, and helping those who need it most. What an accomplishment! This is a monumental milestone for our company. The Salesforce Foundation... Read More

Featured, Foundation

Jul 28, 2013 By Amanda Nelson

5 Free Sales Ebooks to Crush Your Goals

The web is full of helpful sales content but if you're busy closing deals, you probably don't have time to search for it all. That's why we've pulled together some of our top sales ebooks covering performance, business growth, tips for followup calls, and more. These ebooks are... Read More

Sales, Small Business

Jul 26, 2013 By Jeffrey L. Cohen

6 Keys to Small Business Success

Running a small business can sometimes feel like a juggling act. No matter the size of your team, you need all the help you can get to run sales, marketing, operations, finance and human resources. And this is just to keep the status quo. How can a business owner find the time to grow their... Read More

Sales, Small Business

Jul 26, 2013 By Maria Ogneva

Why Invest In Community Management?

I’m often asked: “why do I need a community manager?” I usually answer with a question: “How many successful projects do you know without anyone in charge of its success?” Communities are no different than any other complex initiative that touches just about every part of your business. At the... Read More

Community

Jul 25, 2013 By Alex Hisaka

The Cost of Bad Customer Service [Infographic]

How many times have you clicked on a website to be confronted with a statement like ‘Customer Service is our Top Priority’? When I see something like this my immediate reaction is often to think: ‘Prove it!’ It is one thing to trumpet your commitment to customer service and quite another to... Read More

Featured, Customer Service

Jul 25, 2013 By Kendall Thornton

Top Tips to Boost Your Email Marketing Performance

Are you getting the most out of your email campaigns? In almost every organization, email marketing is one of the most effective tactics for driving sales. Anna Kennedy and Ken Yan, email marketing experts at salesforce.com, shared which email metrics will help you understand what drives your... Read More

Featured, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

4 Sales & Technology Trends Nobody Is Talking About

Hit a Sales Grand Slam with Lessons from Moneyball

3 Shocking Secrets Sales Winners Do Differently

Salesforce.com Employees Reach 500,000 Volunteer Hours

5 Free Sales Ebooks to Crush Your Goals

6 Keys to Small Business Success

Why Invest In Community Management?

The Cost of Bad Customer Service [Infographic]

Top Tips to Boost Your Email Marketing Performance

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First