360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dec 12, 2013 By Tibor Shanto

Discover the Most Powerful Sales Management and Coaching Tool

The Challenge: Sales managers must simultaneously balance and command two key things to consistently succeed: Drive short-term results while leading long-term rep development Master being both a ‘Manager’ and ‘Coach’ Allowing an imbalance, as tends to happen, limits... Read More

Sales

Dec 11, 2013 By Jeff Kalter

Sales Telemarketing: Stop Wasting Money on Ineffective Lead Generation Tactics

InsideSales.com recently published research that reveals companies are not leveraging the most effective lead generation techniques. InsideSales.com aggregated their statistical trend data from the top sales organizations in the world to find that while executive events and telemarketing rank as... Read More

Sales

Dec 11, 2013 By Adam Blitzer

Demand Generation: Why You Can't Overlook Stage-Based Marketing

Today’s buyers are changing their habits. While they once reached out to sales reps at the beginning of their research process, they’re now waiting until much later in the sales process to come forward. In fact, according to DemandGen, 90% of business buyers say when they’re ready to buy, they’ll... Read More

Marketing, Sales

Dec 11, 2013 By Mark Hunter

6 Ways Buyers Gain the Upper Hand with Salespeople

There isn’t a salesperson alive who hasn’t encountered a purchasing agent who is “difficult.” (And that’s a polite way to say it!) For most salespeople, few things can be more challenging than having to go toe-to-toe with a professional buyer. The sales process can be a minefield of tactics... Read More

Sales

Dec 11, 2013 By Anna Eschenburg

Dreamforce 2013 Breaks Social Media Records

Dreamforce 2013 has come and gone, but the event is one we won't soon forget. This year we tracked over 136,000 mentions at the Dreamforce Social Media Command Center during the 4 day event and over 200,000 in the month of November. That's a 45% increase in conversations over... Read More

Dreamforce, Events, Featured, Marketing

Dec 11, 2013 By Amanda Nelson

10 Social Media Best Practices for Publishing Content

Though the beauty of social media is its two-way conversation value between brands and consumers, there is plenty of room for one-way, push communication that comes directly from the brand. But there's a lot to consider before sending a Tweet or posting to Facebook. This week we're taking a... Read More

Marketing, Social Media Marketing, Best Practices

Dec 10, 2013 By Laura Fagan

5 Reasons You Need a Corporate App Store

Salesforce.com’s recently launched Private AppExchange is a one-stop app shop for your company. This new corporate app store allows you to distribute any app, including web, mobile, and desktop (coming in 2014), to any device. Instant access to those apps can then be granted to employees,... Read More

Mobile, Platform

Dec 10, 2013 By Kevin Baldacci

A Look at the Dreamforce Customer Engagement Center

This year, with over 130,000 people registered for Dreamforce, the social engagement team had estimated receiving about 200,000 social interactions between Monday and Thursday. As fantastic as this number was, there was still a sporadic mix of sentiment in social interactions from attendees. From... Read More

Customer Service, Dreamforce

Dec 10, 2013 By Marissa Kraines

10 Ways to Grow Your Business By Connecting with Customers

We are in the midst of a customer revolution where sales, service and marketing processes are transforming, making it easier for small and mid-market businesses to compete for customer attention. With this comes great challenges, and a transformation necessary for companies to connect with their... Read More

Cloud, Events, Featured

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Discover the Most Powerful Sales Management and Coaching Tool

Sales Telemarketing: Stop Wasting Money on Ineffective Lead Generation Tactics

Demand Generation: Why You Can't Overlook Stage-Based Marketing

6 Ways Buyers Gain the Upper Hand with Salespeople

Dreamforce 2013 Breaks Social Media Records

10 Social Media Best Practices for Publishing Content

5 Reasons You Need a Corporate App Store

A Look at the Dreamforce Customer Engagement Center

10 Ways to Grow Your Business By Connecting with Customers

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First