360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 25, 2014 By Jason Jordan

Soccer Lessons: Dumb Things Smart Leaders Say

I was recently at a soccer tournament with my 12-year-old son. His team had won its first few matches and was in the semi-finals. The stakes were high: win and move on, or lose and go home. The kids were playing well but losing by one goal with only a few minutes left in the game. Their coach,... Read More

Sales

Jun 24, 2014

Bridging the Gap: Our Commitment to Opportunity Youth

Around the world, we face an opportunity divide. In the United States alone, there are nearly 6 million young adults between the ages of 16-24 who are out of work, out of school and without access to education and career opportunities. Defined as Opportunity Youth, these young adults—often from... Read More

News

Jun 24, 2014 By Katherine An

3 Tips for Making Profitable Marketing Decisions

Every marketer dreams of linking a dollar spent to a customer acquired. That dream is no longer a far-fetched ideal. Open Colleges, Australia’s leading online educator, is proof that if you put the right infrastructure in place, you can optimize your marketing engine for maximum... Read More

Featured, Marketing

Jun 24, 2014 By Logan Strain

3 Tips for Building Your Brand's YouTube Audience (No Camera Required)

People watch YouTube videos for over six billion hours each month — nearly one hour for every person on Earth. That’s more than just a whole lot of cat videos. It’s also a great opportunity for brands who want to be put front and center of a massive (and growing) audience. Yet many businesses shy... Read More

Marketing, Featured, Customer Service

Jun 24, 2014 By Laura Fagan

3 Major IT Trends to Embrace from Salesforce.com’s CTO of IT

We are in the midst of one of the most disruptive and transformative times that the information technology world has seen in decades. The challenge for many IT department heads is discovering the best way to lead and adapt in a scalable and sustainable way during this tremendous time of... Read More

Featured, IT

Jun 24, 2014 By Ken Micallef

Clients for Life: 6 Tips to Generate Leads and Build New Business

As a 30-year veteran in the management-consulting industry, Rapidan Strategies’ John Beveridge has worked for huge multinationals and small regional businesses. His Fairfax, Va.–based firm offers strategies for small to mid-size companies looking to increase market share in a tough, competitive... Read More

Marketing

Jun 24, 2014 By Stuart Leung

Got CRM? Now That You Have CRM, What Do You Do With It?

Your customer is the most important factor to your business success, so that relationship needs to be treated with the respect it deserves. A CRM system can go a long way in improving your interactions with your customer base, but only if you take advantage of all that it has to offer. Here's... Read More

Cloud

Jun 23, 2014 By Donal Daly

How to Win Deals Late in the Buying Process

Buyers have progressed 57% through their buying process before they engage a salesperson. Keep in mind that this statistic is in fact an average and how you act before and after the 57% is a matter of choice, not a function of averages. It really comes down to whether your engage first with the... Read More

Sales

Jun 23, 2014 By Lance Santin

Now Available: Salesforce Release Notes for Contact Manager and Group Editions

Salesforce users, listen up: there's a new, slimmed-down version of our summer release notes, with easy access to new features for contact managers and groups. The Salesforce Summer ’14 Release Notes for Growing Businesses provides details about what’s new for Contact Manager and... Read More

News

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Soccer Lessons: Dumb Things Smart Leaders Say

Bridging the Gap: Our Commitment to Opportunity Youth

3 Tips for Making Profitable Marketing Decisions

3 Tips for Building Your Brand's YouTube Audience (No Camera Required)

3 Major IT Trends to Embrace from Salesforce.com’s CTO of IT

Clients for Life: 6 Tips to Generate Leads and Build New Business

Got CRM? Now That You Have CRM, What Do You Do With It?

How to Win Deals Late in the Buying Process

Now Available: Salesforce Release Notes for Contact Manager and Group Editions

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First