360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 23, 2014 By Anna Eschenburg

How the 10 #salesforce1selfie Winners Run Their Business from Their Phones

During the last few weeks, we've asked our Twitter audience to share screenshots of how they're using the Salesforce1 mobile app to run their businesses from their phones. We got more than 380 entries, with people sharing the ways they use custom actions, custom apps and partner... Read More

Cloud

Jun 23, 2014 By Laura Fagan

How to Answer Customer Service Questions Right Every Time

Your service agents need to deliver the best answer to your customers the first time, every time. This is especially true now that mobile and social tools mean consumers are more connected than ever. Each second counts when trying to find the best answer. Most support organizations have some form... Read More

Customer Service

Jun 23, 2014 By Matt Wesson

Infographic: The Anatomy of a Productive Sales Rep

We are a nation obsessed with productivity. We look for ways to "hack" our way through life, squeezing the most out of every minute we can. And this drive to excel is for good reason. With competition increasing in nearly every industry, incremental upticks in productivity can make a real... Read More

Featured, Sales

Jun 20, 2014 By Michael Litt

Enable Your Sales Team with a Video Hub in Salesforce

When it comes to delivering worthwhile content, it’s important to ‘be where your audience is’ and give them something highly useful. In other words, if your audience is mobile–as we’re seeing–you too must be mobile. If they expect or prefer certain formats, you should use these formats, and so... Read More

Sales

Jun 20, 2014 By Heidi Redlitz

5 Crucial LinkedIn Features Your Company Should Use

You’ve got the basic profile and you’ve built a network of contacts. Now it's time to take advantage of useful LinkedIn features that can help grow your company’s LinkedIn network, and keep your business up-to-speed on the newest industry insights. By making use of these five crucial features,... Read More

Marketing

Jun 20, 2014 By Laura Fagan

10 New Stats on How Salespeople Can Sell Better to Small Businesses

Savvy salespeople know that tailoring their pitch to fit the preferences of their prospects and customers is one of the best ways to close deals. With this in mind, Bredin, a B2B company that helps the Fortune 500 sell to small to medium-sized businesses, recently conducted a new survey. Those... Read More

Featured, Sales

Jun 20, 2014 By Matt Wesson

25 Productivity Hacks from Sales Experts

As competition increases in nearly every industry, it has become more important than ever for sales professionals to be at the top of their game. This has created an obsession with enhancing productivity and reaching peak performance levels every day. However, productivity is far from a... Read More

Featured, Sales

Jun 20, 2014 By Laura Fagan

How CRM Helps Small Businesses [Infographic]

There's a tool that helps small businesses level the playing field and compete on equal footing with global enterprises. A customer relationship management (CRM) system gives them the power of a big business, plus the flexibility to keep that small-business agility. CRM... Read More

Cloud, Featured

Jun 20, 2014 By Caroline Hankins

Why Digital Marketers Should Care about the Oxford Comma

There are two types of people in this world: those who love the Oxford comma (also known as the serial comma) and those who hate it. In fact, a recent poll shows the near-even division among Americans regarding this topic: 57% are in favor of the Oxford comma, while 43% are opposed to its use. A... Read More

Marketing, Digital Marketing, Content Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How the 10 #salesforce1selfie Winners Run Their Business from Their Phones

How to Answer Customer Service Questions Right Every Time

Infographic: The Anatomy of a Productive Sales Rep

Enable Your Sales Team with a Video Hub in Salesforce

5 Crucial LinkedIn Features Your Company Should Use

10 New Stats on How Salespeople Can Sell Better to Small Businesses

25 Productivity Hacks from Sales Experts

How CRM Helps Small Businesses [Infographic]

Why Digital Marketers Should Care about the Oxford Comma

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First