360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 22, 2015 By Laura Fagan

IT Trailblazers: Why There’s No Such Thing As An IT Project

Andy Baer is a 30-year veteran of the IT sector, including more than five years spent as the CIO of Comcast Cable. There he was responsible for transforming the communication company’s IT strategy across all of its customer care, front line employee support, and corporate systems,... Read More

Cloud, Featured, IT, Platform

Apr 21, 2015 By Jenna Hanington

2 Marketing Automation Hacks to Help Dominate Your Sales Quota

Sales is a great gig — but let’s be honest, your monthly, quarterly, or yearly quota? There are probably other words that come to mind before “great.” When you’re trying to hit your numbers, wasting time on non sales-ready leads and time-consuming follow-ups isn’t an option. You need to be able... Read More

Marketing, Marketing Cloud

Apr 21, 2015 By Jacinta Burke

8 Key Dates for the Summer '15 Release

Summer ’15 is just around the corner and yesterday was the first big milestone when you, as a customer, get access to the Salesforce pre-release environment. Why do I need a pre-release org? Glad you asked! It’s a special environment that's upgraded even before Sandboxes, giving you new features... Read More

Seasonal Release, Cloud, Featured

Apr 21, 2015 By Marissa Kraines

Counting Down to the Salesforce World Tour Chicago

This Thursday, April 23rd, Salesforce is bringing the fun, innovation and giving back of Dreamforce to Chicago! With big-time keynotes from Chairman and CEO Marc Benioff and other leaders, more than 30 sessions, a huge Cloud Expo and, of course, a Salesforce Foundation activity, you might feel like... Read More

Cloud, Featured

Apr 21, 2015 By Kim Honjo

This Week in Small Business: New Approaches to Old Problems

This week in small business, we look at a lot of new things. New technology. New ways to run a non-profit. New ways to measure content ROI. We even have a new way to look at failure. To balance out all of the new-ness, we’re also going to review some solid ‘old school’ advice modern entrepreneurs... Read More

Small Business

Apr 21, 2015 By Emily Stanford

Customer Community 101: 3 Ways to Transform Your Customer Relationships — A New Salesforce E-Book

Your customers are expecting personalized, 1:1 experiences with your business without having to pick up the phone. Engaging your customers on other channels, like social media and within a community is of growing importance, but lean support staffs make it difficult to deliver this kind of... Read More

Community, Community Cloud, Featured, Service

Apr 21, 2015 By Alexa Schirtzinger

Advice for Doing Well While Doing Good: 3 Salesforce Execs, 3 Questions

In this installment of our “3 Salesforce Execs, 3 Questions” series, we asked top Salesforce executives about building their careers as women in technology—and what advice they’d give to people at all stages of their own careers in technology. We also asked them about the role volunteering and... Read More

Leadership, Cloud

Apr 21, 2015 By Andrew Coyle

4 Aesthetic Concepts Every Non-Designer Should Know

Most non-designers know when a design is aesthetically pleasing, but have a hard time explaining why. Non-designers often approve the final design of an app, website, or feature. Costly issues can occur when the decision maker cannot articulate the root problem behind a poor design. This usually... Read More

Cloud, Featured

Apr 20, 2015 By Audra Zechman

The April 2015 Release is Now Available in the Marketing Cloud!

Let's get excited about some of the great new features that were delivered that help marketers have an even better experience and clearer view of the customer journey! With this release, we are not only offering new features, but also an even better experience with enhanced functionality. We are... Read More

Marketing Cloud, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

IT Trailblazers: Why There’s No Such Thing As An IT Project

2 Marketing Automation Hacks to Help Dominate Your Sales Quota

8 Key Dates for the Summer '15 Release

Counting Down to the Salesforce World Tour Chicago

This Week in Small Business: New Approaches to Old Problems

Customer Community 101: 3 Ways to Transform Your Customer Relationships — A New Salesforce E-Book

Advice for Doing Well While Doing Good: 3 Salesforce Execs, 3 Questions

4 Aesthetic Concepts Every Non-Designer Should Know

The April 2015 Release is Now Available in the Marketing Cloud!

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First