360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 27, 2015 By christine-vorderer

Small Business Spotlight: How Microsystems Keeps Happy Customers With Happy Employees

With over 20 years of dedicated focus on document production and management, Microsystems’ technology solutions have been expressly designed for industries that rely on complex documents as their lifeblood. Our deep knowledge base and technical expertise are the result of long-tenured and trusting... Read More

Customer Service, Service Cloud, SMB Spotlight, Small Business

Apr 27, 2015 By Jessica Kremer

Dive Into the Summer '15 Release

Get ready to dive into Salesforce’s Summer ’15 release. The Summer ’15 release helps you instantly turn insights into action with the Customer Success Platform. With more than 225 new and improved features, the Summer ’15 release lets you gain powerful insights about your business and then... Read More

Cloud, Analytics Cloud, Community Cloud, Featured, Marketing Cloud, Platform, Sales Cloud, Service Cloud

Apr 27, 2015 By Marissa Kraines

ICYMI: The Chicago World Tour

The Salesforce World Tour brought the sunshine to Chicago! Another stop on the Salesforce World Tour was a huge success because of all of you who attended: great content, awesome demos and a whole lot of energy. Didn't catch the Chicago Salesforce World Tour? We've got you covered! Watch keynotes... Read More

Cloud, Featured

Apr 25, 2015 By Fergal Glynn

Developing an Enterprise Email Subject Line Strategy That Gets Results

Email isn’t a new communication method. In fact, opinions vary widely on the value of email as a marketing tool in the modern landscape. Most criticism of email surrounds the fact that inboxes are so jam-packed with SPAM that it’s next to impossible to get a recipient’s attention and, even more... Read More

Marketing, Sales

Apr 24, 2015 By Lucas Kuchler

Baseball, Sales, and Customer Success: They’re More Connected Than You’d Think

I was a pitcher on my high school and college baseball team. I became a pitcher by default because at one point, no one else on my Little League team was able to throw strikes, and as a batter I wasn't able to hit water if I fell out of a boat. It was a perfect fit. When I got to high school, I... Read More

Customer Service, Customer Success, Sales

Apr 24, 2015 By Chad Holdorf

Introducing Agile Accelerator: How You Can Manage Agile Development Through Salesforce

In 2006, Salesforce made the switch from a waterfall approach to development, to agile in order to improve productivity within a growing global engineering team. By making the change to small, cross-functional teams and shorter development cycles, productivity increased by 38 percent and major... Read More

AppExchange, Developer, Featured, IT, Platform

Apr 24, 2015 By Laura Stack

Don't Worry, Be Happy: Thumbing Your Nose at Negativity

If you make happiness your default state, both for yourself and your team, work will be a lot more fun—and surprisingly empowering. You and your team members can do plenty of things to elevate your collective mood, not least taking pride in your work and your organization. Implementing that sort... Read More

Careers, Cloud

Apr 24, 2015 By Mark Evans

The Secret for Content Marketing Success? Less is Often More

In a world in which brands are being told they need to be publishers, there is growing pressure to create content. Whether it is white papers, blog posts, white papers, infographics, videos or social media updates, content is apparently king for brands that want to connect with potential and... Read More

Marketing

Apr 24, 2015 By Adrian Davis

4 Steps to a Great Executive Meeting

Getting time with executives is increasingly difficult. When we do get in front of an executive, what’s the best way to conduct the conversation? For most of us who have been trained in “consultative selling”, we will strive to ask intelligent questions in order to get information that will enable... Read More

Sales

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How To Create a Customer-Centric Experience

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Small Business Spotlight: How Microsystems Keeps Happy Customers With Happy Employees

Dive Into the Summer '15 Release

ICYMI: The Chicago World Tour

Developing an Enterprise Email Subject Line Strategy That Gets Results

Baseball, Sales, and Customer Success: They’re More Connected Than You’d Think

Introducing Agile Accelerator: How You Can Manage Agile Development Through Salesforce

Don't Worry, Be Happy: Thumbing Your Nose at Negativity

The Secret for Content Marketing Success? Less is Often More

4 Steps to a Great Executive Meeting

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First