360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 29, 2016 By Matt Bennetti

Quip is Revolutionizing Productivity at Salesforce: 5 Reasons to Use Quip With Your Team

Since August, Salesforce employees have rapidly adopted Quip. My team has been using it for the last year to coordinate our meeting notes, but since the rest of Salesforce has joined cross-functional projects have become way more productive. Using Quip changed my expectations about how teams work... Read More

Cloud, Dreamforce

Sep 29, 2016 By Chad Kutting

How Artificial Intelligence Is Helping Small Businesses Today

People have been dreaming of ways to hand off their more mundane work to machines for centuries. Advertisers in the 1930s spoke of “labor-saving devices” such as the toaster and electric kettle, and economists began to envision utopias in which machines would free us from labor so we could follow... Read More

Cloud, Small Business

Sep 29, 2016 By Blake Miller

Brilliant Idea: Email Studio Now Includes Artificial Intelligence and Machine Learning

True geniuses exhibit much more than exceptional IQs. Brilliant minds like Isaac Newton, Leonardo da Vinci, Stephen Hawking, Neil deGrasse Tyson, Nicola Tesla, and of course Albert Einstein are equally known for the application of knowledge to problem solving. While we doubt we'll be winning a... Read More

Marketing, Email Marketing, Marketing Automation

Sep 28, 2016 By Jennifer Dignum

12 Sales Experts Share Their Dreamforce 2016 Must Dos

A little planning goes a long way in making Dreamforce a successful experience. To help make Dreamforce 2016 even more amazing, we turned to the sales experts. Between them, they have attended dozens and dozens of this event – but even they acknowledge that there is always something new to... Read More

Dreamforce, Events, Sales

Sep 28, 2016 By Heike Young

5 Ways to Add More Word of Mouth to Your Marketing

Elusive and coveted like the viral video, great word-of-mouth marketing seems difficult to predict and perpetuate. Or is it? Word of mouth or, more generally, social influence is a highly effective yet underutilized tool for marketing. In his book Invisible Influence: The Hidden Forces that Shape... Read More

Marketing, Marketing Cloud

Sep 28, 2016 By Jeremy Boudinet

How to Use Contests to Inspire Your Millennial Workforce

The sales leaders I work with are constantly in search of new motivation for their teams. With short attention spans and tech distractions, focus is a scarce commodity for millennials, making it even more challenging than ever to keep your newest salespeople engaged. Whether you’re running a... Read More

Cloud, Sales

Sep 28, 2016 By Marissa Kraines

Catch Up on The Road to Dreamforce

Every Tuesday, we’ve invited you to watch Dreamforce take shape as we discuss sessions, take you behind the scenes, give you up-to-date info, provide top tips for newcomers, and much more. Topics have varied from Dreamforce operations and can’t-miss sessions to newbie tips and the all-important... Read More

Cloud, Dreamforce, Events

Sep 28, 2016 By B2B Commerce Team

5 Communities Features You Need to Know in the Salesforce Winter ’17 Release

If you live in the Salesforce world, you’re probably focused on one thing right now: Dreamforce. Whether you’re building out solutions to demonstrate, prepping a booth for the expo, or planning out your agenda, you are looking forward to October 4th – 7th in San Francisco. It’s easy to get caught up in the conference hype and forget... Read More

Commerce, B2B Commerce

Sep 28, 2016 By Caroline Brown

Research Highlights Customer Experience Trends in Financial Services Sector

In the last decade, the financial services industry has been disrupted by unprecedented market changes - a stricter regulatory environment, new business models, more agile competitors, and more demanding customers who want real-time, on-demand access to important investment information as well as... Read More

Marketing, Customer Journeys, Industry Report

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Quip is Revolutionizing Productivity at Salesforce: 5 Reasons to Use Quip With Your Team

How Artificial Intelligence Is Helping Small Businesses Today

Brilliant Idea: Email Studio Now Includes Artificial Intelligence and Machine Learning

12 Sales Experts Share Their Dreamforce 2016 Must Dos

5 Ways to Add More Word of Mouth to Your Marketing

How to Use Contests to Inspire Your Millennial Workforce

Catch Up on The Road to Dreamforce

5 Communities Features You Need to Know in the Salesforce Winter ’17 Release

Research Highlights Customer Experience Trends in Financial Services Sector

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First