360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 28, 2016 By Zachary Reiss-Davis

All-Star Panel at DMexco Says the Time to Capitalize on CRM-Powered Advertising Is Now

50,000 marketing leaders from around the globe recently converged at DMexco in Cologne, Germany to discuss the future of digital marketing. Salesforce was a part of a group of thought leaders who gathered to answer the question: "What Is People-Based Marketing And How Will It Revolutionize... Read More

Marketing, Digital Advertising, Events

Sep 27, 2016 By Jody Kohner

How to Achieve Wellbeing In the Workplace — It’s Possible!

Prioritizing wellness at work is tricky. We know that it’s important — according to a 2014 study by the UK’s Department for Business, Innovation & Skills, there is a direct correlation between employee wellness and job performance — but in today's fast-paced, constantly connected workplace, it... Read More

Careers, Cloud, Leadership

Sep 27, 2016 By Anika Harvey

What is Quote-to-Cash?

SteelBrick is now Salesforce Quote-to-Cash. What does that mean? We define Quote-to-Cash as the complete set of business processes involved in selling, from creating initial offers for prospects to collecting cash. Quote-to-Cash begins with Configure, Price, Quote (CPQ)—configuring the offer,... Read More

Quote-to-Cash

Sep 27, 2016 By Barbara Campos

Things Just Turn Out the Way They Were Meant to Be: My Journey to Becoming a Salesforce Instructor

One of our Senior Instructors, Barbara Campos, shares with us how she came to be part of the Salesforce world and what “teaching” really means to her. As a child, (and also later as a young adult, I must confess) I had never been quite sure what I wanted to be when I grew up. There were a couple of... Read More

Cloud, Learning

Sep 27, 2016 By Heike Young

Music Fans: Two Dreamforce Playlists to Get You Pumped Up for the Big Week

Music is a key part of Dreamforce. At this year’s Dreamfest, U2 will take the stage for a truly legendary private performance benefitting USCF Benioff Children's Hospitals. Counting down the days until Dreamforce and need some music to match your excitement? Nothing goes better with travel than... Read More

Cloud, Dreamforce, Events

Sep 27, 2016 By Suzanne DiBianca

Announcing the First-Ever Forbes Philanthropy Summit at Dreamforce

At Salesforce, giving back is part of everything we do—especially at Dreamforce! At Dreamforce 2016, building on our 1-1-1 model of integrated philanthropy and our commitment to provide opportunities for all attendees to give back through #DFGives, Dreamforce will feature its very first summit... Read More

Cloud, Dreamforce, Events, Foundation

Sep 27, 2016 By Jeff Barnett

Demandware is Now the Salesforce Commerce Cloud

This week represents a milestone for the company formerly known as Demandware, a Salesforce Company – we are now Salesforce Commerce Cloud, the newest Cloud in the Salesforce Customer Success Platform! The official unveiling is taking place this week at Shop.org in Dallas, and will continue next... Read More

Cloud, News, Retail

Sep 27, 2016 By Caroline Brown

Research Reveals Hot Customer Experience Trends in Healthcare and Life Sciences Sector

Market reforms, technology innovation, and regulatory changes in the healthcare and life sciences industries are contributing to a new healthcare consumerism. Consumers have a wealth of healthcare information at their fingertips, and they're more closely examining their options to minimize... Read More

Marketing, Customer Journeys, Industry Report

Sep 26, 2016 By Brian Burns

PatientsLikeMe Crafts Patient-centric Journeys that Give Back to a Research-driven Community

I love my job. Every day for the last four years, I've had the privilege of working for a company that puts the needs of those we serve before our bottom line, and over the last decade has never lost sight of its mission: effect meaningful change in healthcare by putting patients... Read More

Marketing, Customer Journeys, Strategy

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

All-Star Panel at DMexco Says the Time to Capitalize on CRM-Powered Advertising Is Now

How to Achieve Wellbeing In the Workplace — It’s Possible!

What is Quote-to-Cash?

Things Just Turn Out the Way They Were Meant to Be: My Journey to Becoming a Salesforce Instructor

Music Fans: Two Dreamforce Playlists to Get You Pumped Up for the Big Week

Announcing the First-Ever Forbes Philanthropy Summit at Dreamforce

Demandware is Now the Salesforce Commerce Cloud

Research Reveals Hot Customer Experience Trends in Healthcare and Life Sciences Sector

PatientsLikeMe Crafts Patient-centric Journeys that Give Back to a Research-driven Community

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First