360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 02, 2016 By Mike Cliffe

Increase the Yield on Your Crop of Customers With Salesforce Field Service Lightning

Field Service, 1950’s Rural Ireland My dad, Monnie Cliffe, grew up on a 100 acre farm in Cappoquin, Waterford in the 1950’s. For Monnie, rising at 5:00 AM to milk the cows by hand was as natural a task to him as brushing my teeth with my electric toothbrush is for me today. Back in those days,... Read More

Customer Service, Service Cloud

Oct 01, 2016 By Emily Stanford

Salesforce Blog Fans — Read This!

If you're a frequent reader of the Salesforce Blog, you might notice in the next week that we won't be publishing new content (boo!). But there's good news — when we come back on February 6th, we will have a completely new, redesigned look that we know you'll love. We're so excited! So forgive our... Read More

Cloud

Oct 01, 2016 By Marissa Kraines

Partners + Dreamforce '16 = Awesome

What's one of the best ways to take advantage of our partner ecosystem at Dreamforce? Come see the world’s largest cloud ecosystem with hundreds of partners showcasing thousands of solutions. The Cloud Expos are the best way to get the most out of Salesforce products and solutions. See live demos... Read More

Cloud, Dreamforce, Events, Partners

Sep 30, 2016 By Sabrina Barekzai

The Dreampark Music Festival at Dreamforce ‘16

Dreamforce is the largest gathering of Customer Trailblazers but it’s also for music lovers. We’re pumped to bring back the music festival-experience back to the Dreampark! We’re talking live bands, rocking out in the sunshine of a San Francisco Indian Summer day! The Dreampark In the middle of the... Read More

Cloud, Dreamforce, Events

Sep 30, 2016 By Victor Haseman

Watch Dreamforce ‘16 from Anywhere with Salesforce LIVE

It’s almost time to kick off Dreamforce 2016. The best four days of the year start on Tuesday, October 4th, in San Francisco. If you aren’t able to join us in person, you can still blaze a virtual trail to San Francisco to get in on all of the action, inspiration, and innovation. Salesforce LIVE... Read More

Cloud, Dreamforce, Events

Sep 30, 2016 By Joshua March

How to Be Human: Rewriting the Script for Customer Care

When customer service is done right, a client walks away satisfied that their issue has been resolved. When it’s done spectacularly, they walk away feeling that the company they’ve just interacted with actually cares about them as an individual.This obviously is reflected by the tone of the... Read More

Customer Service, Service, Customer Experience

Sep 30, 2016 By SaaSy

The Real Dream Team: Get to Know the Salesforce Mascots

My favorite time of year is here: Dreamforce! Every year I meet awesome new people, see old friends, and get a chance to show off my dance moves. This year we’re back with even more fun things up our sleeves. Last year, I tackled a few ways for you to get SaaSy at Dreamforce. Most of those tips... Read More

Cloud, Dreamforce, Events

Sep 30, 2016 By Yossi Zohar

Salesforce Named a Market Leader in Ovum’s Telecom CRM Decision Matrix

For the second year in a row, Salesforce is honored to be named a Market Leader in Ovum’s Decision Matrix “Selecting a CRM Solution for Telecoms, 2016–17.” The report clearly establishes Salesforce as a market leader and “a force to reckon with” in the telecommunications CRM space. This significant... Read More

Cloud, Sales

Sep 29, 2016 By Áine Corcoran

Are You Involved in a Networking Group? Here’s Why You Should Be.

Success isn’t just about excelling at your job. It’s also about pursuing your passions, creating new connections, and achieving goals that are good for your career and good for your company. I joined the Salesforce Dublin family eight years ago as an Emerging Small Business Account Executive, and... Read More

Careers, Cloud, Leadership

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Increase the Yield on Your Crop of Customers With Salesforce Field Service Lightning

Salesforce Blog Fans — Read This!

Partners + Dreamforce '16 = Awesome

The Dreampark Music Festival at Dreamforce ‘16

Watch Dreamforce ‘16 from Anywhere with Salesforce LIVE

How to Be Human: Rewriting the Script for Customer Care

The Real Dream Team: Get to Know the Salesforce Mascots

Salesforce Named a Market Leader in Ovum’s Telecom CRM Decision Matrix

Are You Involved in a Networking Group? Here’s Why You Should Be.

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First