360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 14, 2017 By Blake Miller

Great Email Can Get You to Dreamforce

Introducing the Email Swipe File Contest: The Grand Prize winner will present at Dreamforce. Not only is email still the biggest marketing ROI generator, it's a seemingly endless wellspring of creativity and innovation. Call us biased, but we at Salesforce feel that some of the greatest and (dare... Read More

Marketing, Email Marketing, Best Practices

Jun 13, 2017 By Don Fernando

How to Approach Implementing a Sales Automation Tool

I got into technical training, and CPQ training in particular, because it helps our customers on many different levels. Training is truly an extension of customer service. The better we can enable our customers, the easier their projects are, and the happier they are after they go live. Here at... Read More

Sales, Quote-to-Cash

Jun 13, 2017 By Peter Coffee

Why CRM is AI's Big Opportunity

For anyone who’s getting their first introduction to Einstein AI features, now rapidly being deployed in the Salesforce platform, two questions may arise. Why is this different from past cycles of AI excitement and disappointment? Why is an integrated layer of AI capability so crucial to a modern... Read More

Innovation, Sales

Jun 13, 2017 By Ludovic Ulrich

Now Accepting Applications for Next Group of Startups in the Retail, Financial Services and Healthcare Industries

We created the Salesforce Incubator to help innovative startups build products that help businesses connect with their customers in new ways. Our Incubator is a five-month program that includes space in a beautiful and collaborative office, access to Salesforce’s Intelligent Customer Success... Read More

News, Small Business

mtd grows partner network with salesforce

Jun 13, 2017 By Achyut Jajoo

How a Leading Outdoor Power Equipment Manufacturer Grows Partner and Consumer Relationships with Salesforce

If you've ever mowed your lawn, tilled your garden, or cleared snow from your driveway, odds are that you've probably used an MTD Product. An 80-year-old company based in Ohio, MTD is one of the world's leading manufacturers of outdoor power equipment, ranging from riding lawnmowers to tillers to... Read More

Sales Cloud, Marketing Cloud, Community Cloud

Top Salesforce Einstein Blog Posts and Case Studies in 2017 (so far)

Jun 12, 2017 By Lisa Lee

5 Ways My Team Supports Working Parents at Salesforce

This is the story of an incredible group of working moms who all started their families while achieving phenomenal success at Salesforce. As SVP of Accounting, I manage Salesforce’s revenue recognition department, and on my team are six highly talented and tenured moms who have each had their first... Read More

Careers, Leadership

Jun 12, 2017 By Laura Norman

5 Questions to Ask Yourself Before Starting a Business

Trey Bowles is the cofounder and CEO of the Dallas Entrepreneur Center where he leads strategy, vision, and drives the overall planning and development efforts for the DEC. Bowles also cofounded and launched the Dallas Innovation Alliance; is cofounder and Chairman of the Mayor’s Star Council;... Read More

Small Business

Jun 12, 2017 By Tiffany Hsu

5 Tips to Leverage Your Company's Biggest Advocates — Your Employees — on Social Media

At Salesforce, we have close to two million followers across our corporate social media accounts. We're thrilled to have an engaged community of this size, but I'm here to let you in on a little secret: We also have thousands of empowered employees who are also regularly sharing our content. ... Read More

Marketing, Social Media

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Great Email Can Get You to Dreamforce

How to Approach Implementing a Sales Automation Tool

Why CRM is AI's Big Opportunity

Now Accepting Applications for Next Group of Startups in the Retail, Financial Services and Healthcare Industries

How a Leading Outdoor Power Equipment Manufacturer Grows Partner and Consumer Relationships with Salesforce

Top Salesforce Einstein Blog Posts and Case Studies in 2017 (so far)

5 Ways My Team Supports Working Parents at Salesforce

5 Questions to Ask Yourself Before Starting a Business

5 Tips to Leverage Your Company's Biggest Advocates — Your Employees — on Social Media

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First