360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 06, 2017 By Ian Dunckel

Want to Pitch Your Startup on the Main Stage at Dreamforce? Apply Now!

With thousands of attendees, hundreds of thousands of online views, two incredible winners and $250,000 in funding distributed so far, the startup pitch competition Dreampitch is quickly becoming a favorite new tradition in the Salesforce Ohana. After all, there’s nothing more exciting and... Read More

Dreamforce, Events, Cloud, AppExchange

Sep 06, 2017 By Karen Chan

Trailblazing a Modern Experience for the Outdated Customer Portal

Today’s customer spends more time online than ever before, so much so that the online experience is integral to the overall customer experience. This should come as no surprise - with the click of a button we can request a car ride, send money to a friend or order groceries. As a result, customer... Read More

Community Cloud

Sep 06, 2017 By Eric Marotta

CloudCraze Summer ’17 Release Improves Merchandising and Buying Efficiencies

It may be Winter in Westeros, but we’re still clinging to the last days of Summer at CloudCraze with our Summer ’17 release. We collaborated with our customers – including leading brands like Avalara, Adidas, Coca-Cola and Johnson Controls – to deliver new enhancements that enrich their buyer-seller relationships. Just like we consistently push the... Read More

Commerce, B2B Commerce

Sep 05, 2017 By Jennifer Johnston

Wow Employees with Consumer-Like Apps for Work

One trend having a huge impact on employee engagement involves our new app-centered world. We have apps to help us do everything — from banking and monitoring our fitness to making restaurant or hotel reservations — usually faster and easier than doing it in person or from our laptops. Our apps... Read More

IT, App Cloud

Sep 05, 2017 By Angela Mckenna

How Salesforce Leaders Champion Wellbeing

When you're busy leading a team and focused on driving success and growth, it's easy to overlook the simple things — like how to take good care of YOU. From meditation to deep breathing to no-excuses sleep rules, read on to see how Salesforce global leaders prioritize their wellbeing. 1. Make... Read More

Careers

The Big 3 Innovations that SMBs Need to Look Out For

Sep 05, 2017 By Laura Norman

The Big 3 Innovations that Small Businesses Need to Look Out For

Wade Roush is an independent technology journalist and audio producer based in Cambridge, MA. He is the host and producer of Soonish, a podcast that asks how people shape technology, and how technology shapes the future. From 2007 to 2014, Roush covered startups, innovation, and entrepreneurship as... Read More

Innovation, Small Business

Sep 05, 2017 By Norah Stevens-Kittner

Nonprofit Ohana: Get Inspired at Dreamforce

Dreamforce is many things- the learning event of the year, a family reunion, a music festival- but it’s also the world’s largest nonprofit technology conference with more than 3,000 nonprofit attendees. For those who venture to San Francisco to partake in the festivities, it’s an opportunity to get... Read More

Dreamforce, Events, Foundation

Sep 05, 2017 By Stuart Leung

Personalized Marketing Features for All the Fish in the Sea

Marketing is a lot like fishing. Hopefully prospective customers have a more positive experience than a captured trout. But similarities certainly exist between angling for fish and angling for leads: You identify your target. You prepare your tools. You scope out your environment. You bait your... Read More

Marketing

Sep 05, 2017 By Heidi Robbins

What Amazon's Whole Foods Purchase Teaches Marketers Everywhere

Amazon’s purchase of Whole Foods, the latest move in its retail-domination strategy, has us asking a new batch of questions. What does this new acquisition mean for the average customer? For the grocer? For the retailer? For the marketer? No matter what industry you come from, marketers everywhere... Read More

Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Want to Pitch Your Startup on the Main Stage at Dreamforce? Apply Now!

Trailblazing a Modern Experience for the Outdated Customer Portal

CloudCraze Summer ’17 Release Improves Merchandising and Buying Efficiencies

Wow Employees with Consumer-Like Apps for Work

How Salesforce Leaders Champion Wellbeing

The Big 3 Innovations that Small Businesses Need to Look Out For

Nonprofit Ohana: Get Inspired at Dreamforce

Personalized Marketing Features for All the Fish in the Sea

What Amazon's Whole Foods Purchase Teaches Marketers Everywhere

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First