360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 02, 2017 By Jodi Innerfield

How to Replace an Outdated Intranet the Salesforce Way

"There’s got to be a better way to do this!” - Every employee at every company, ever. How often do you hear this from employees as they struggle to search through your company’s intranet for the latest benefits information, or as they try to submit a ticket for a new mobile phone only to have... Read More

App Cloud, IT

Sep 29, 2017 By Tara Stephens

Growing Your Career is as Easy as Raising Your Hand

Product Management extraordinaire and Vice President of the Salesforce Women’s Network (SWN) Christina Petersen requires little introduction. But that doesn’t stop her Salesforce colleagues from singing her praises. As our latest Salesforce Woman of the Month, we’ll let Christina’s nominations do... Read More

Careers, Leadership

Sep 29, 2017 By Ebony Beckwith

Our Quest to Give Back at Dreamforce

Giving back is a huge part of the Salesforce culture and has been since the company was founded 18 years ago, so it only makes sense that it has a large presence at our events as well. Community is something that’s really important to us and it’s so powerful to see the Dreamforce community come... Read More

Dreamforce, Events, Foundation

Sep 29, 2017 By Sarah Love

Dreamforce '17: The New Salesforce Campground

Are you ready to dive into all things Salesforce at Dreamforce this year? Make sure you join us at the Campground, Salesforce's one-stop shop at the heart of the Customer Success Expo in Moscone South. This is where you can learn all about the Customer Success Platform and experience for yourself... Read More

Dreamforce, Events

Sep 29, 2017 By Meghann York

How to Use Artificial Intelligence to Create More Human Experiences

People are more than a demographic or persona, and the customer journeys you develop should cater to them on a deeper level than branding them a “soccer mom,” “young professional,” or “C-suite executive.” But how do you create a journey for Gary, who watches product review videos on his ride to... Read More

Customer Journeys, Marketing, Marketing Cloud, Artificial Intelligence

Sep 28, 2017 By Jeff Otto

Join Financial Services at Dreamforce ’17

Join thousands of your peers across insurance, banking, wealth management, and institutional banking & markets for a four-day journey covering the latest technology trends in financial services. Get hands-on with Financial Services Cloud, the World’s #1 CRM, reimagined for financial services.... Read More

Dreamforce, Events, Financial Services

Sep 28, 2017 By John Catalfamo

Why You Want Value Realization, Not Value Creation

You’ve probably seen the following scenario play out before: A team improves efficiency and claims it created value for the business. But the value doesn’t materialize outside the department. Still, the team celebrates while others struggle to understand where the benefits went. So what happened... Read More

Leadership, Innovation

Sep 28, 2017 By Marissa Kraines

The Road to Dreamforce: "If You're Not Learning, You're Not Living!"

On this week’s Road to Dreamforce, we're bringing back your favorites and introducing the new and shiny! The Salesforce Platform is celebrating its 10th birthday, developers are bringing you a second update, and the Dreamforce Campground continues to be the center of the Dreamforce action.... Read More

Dreamforce, Events

Sep 27, 2017 By Amanda Nelson

Get Ready to Be Appy: Dreamforce '17

Whether this is your first or fourteenth Dreamforce, there is a lot to see and conquer at this exciting conference. And if you’re an app fan (like me), we’ve got thousands of #Appy reasons to mark AppExchange on your Trail Map. AppExchange will have 25+ sessions, 8+ Demo Jams, 20K+ swag giveaways,... Read More

Dreamforce, Events, AppExchange

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How to Replace an Outdated Intranet the Salesforce Way

Growing Your Career is as Easy as Raising Your Hand

Our Quest to Give Back at Dreamforce

Dreamforce '17: The New Salesforce Campground

How to Use Artificial Intelligence to Create More Human Experiences

Join Financial Services at Dreamforce ’17

Why You Want Value Realization, Not Value Creation

The Road to Dreamforce: "If You're Not Learning, You're Not Living!"

Get Ready to Be Appy: Dreamforce '17

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First