360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 16, 2018 By Kristie Poon

From Big to Small: How Ex-Googler Laszlo Bock Aims for Big Growth with His Small Business, Humu

Laszlo Bock is the co-founder and CEO of Humu. Previously, he was the Senior Vice President of People Operations at Google from 2006 to 2016. Laszlo is credited with creating the field of People Analytics, the application of academic-quality rigor and Google-paced innovation to people management.... Read More

Small Business

Aug 15, 2018 By Karen Datangel

The Developer's Guide to Dreamforce '18

We're a bit over a month away from Dreamforce '18 and we've got a lot in store! Whether you're joining us in-person or online, this guide will help developers make the most out of their #DF18 experience. Here's the must-see events to help you learn, connect, have fun, and give back — in Dreamforce... Read More

Dreamforce, Events

Aug 15, 2018 By David Gibbons

Get the Edge: Why So Many Admins Learn Analytics

Lucky me: my job as a product marketer at Salesforce requires me to talk to customers constantly. I love hearing stories about career evolution — and in an emerging discipline like analytics, everyone seems to have taken an interesting path to become a data expert. However, recently I've noticed an... Read More

Analytics Cloud, IT

Aug 15, 2018 By Jamie Domenici

3 Questions to Ask Before Starting a Digital Transformation

Implementing a digital transformation strategy is one of the most pressing challenges for business leaders today. Embarking on your digital transformation journey fundamentally shifts the way your organization operates, and if you tackle the transformation head-on, it can pay off immensely for... Read More

Customer Success, Digital Transformation, Customer Experience, Customer Service

Aug 14, 2018 By Scott Duval

5 Critical Steps for Evolving Your Sales Process

What goes up must come down, right? Not in sales. Teams are asked to reach aggressive goals. When they hit them, the reward is — wait for it — even higher goals in the next year. So, how can you escape Sir Isaac Newton’s law of gravity? You have to tap into an even greater force: the power to... Read More

Research, Sales

Aug 14, 2018 By Amanda Nelson

What is Appyness? Find Out at Dreamforce 2018

It might be my eighth Dreamforce, but each year seems to bring more and more excitement to the experience. For example, I’ll sit next to someone I don’t know at a session and find tons in common. I’ll go to App Bash for the first time. I’ll meet up for happy hour with friends I haven't seen since... Read More

AppExchange

Aug 14, 2018 By Heike Young

Shopper-First Retailing: New Research from 6,000 Consumers and 1.4 Billion Ecommerce Visits Reveals What Shoppers Actually Want

Retailers that win in today’s changing retail landscape have put aside what they think they know to listen to what shoppers actually want. Understanding this empowered, connected shopper’s wants and needs should be multifaceted — and that’s why we conducted new, multilayered research to get a true... Read More

Customer Experience, Retail, Retail Insights, Unified Commerce, Marketing

Aug 14, 2018 By Heike Young

Shopper-First Retailing: New Research from 6,000 Consumers and 1.4 Billion Ecommerce Visits Reveals What Shoppers Actually Want

Retailers that win in today’s changing retail landscape have put aside what they think they know to listen to what shoppers actually want. That’s why we conducted new, multilayered research to get a true pulse on today’s shopper.... Read More

Commerce, Retail Insights, Shopper Experience

Aug 13, 2018 By Delta Air Lines

Tips to Arrive at Dreamforce Energized

This guest post is from Delta Air Lines — an official Dreamforce '18 sponsor and Salesforce customer. With more than 170,000 attendees expected at Dreamforce ‘18, it’s important that everyone start the week feeling energized and well — especially if you are traveling to San Francisco from another... Read More

Dreamforce, Events

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

From Big to Small: How Ex-Googler Laszlo Bock Aims for Big Growth with His Small Business, Humu

The Developer's Guide to Dreamforce '18

Get the Edge: Why So Many Admins Learn Analytics

3 Questions to Ask Before Starting a Digital Transformation

5 Critical Steps for Evolving Your Sales Process

What is Appyness? Find Out at Dreamforce 2018

Shopper-First Retailing: New Research from 6,000 Consumers and 1.4 Billion Ecommerce Visits Reveals What Shoppers Actually Want

Shopper-First Retailing: New Research from 6,000 Consumers and 1.4 Billion Ecommerce Visits Reveals What Shoppers Actually Want

Tips to Arrive at Dreamforce Energized

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New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First