360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 13, 2018 By Nicole Taylor

4 Tips to Help UX Teams Design in Salesforce, Not for Salesforce

Earlier this year, my UX team was asked to redesign Dell EMC’s case management application on the Salesforce Lightning Platform. The application would help our 60,000+ service agents around the globe manage their casework across multiple channels (including chat, phone, social, and email) for our... Read More

Trailblazer Story

Aug 13, 2018 By Kristina Anderson

Help Your Business Reach its Peak at Dreamforce '18 with Salesforce CPQ

So you’re headed to Dreamforce '18 next month. And whether it’s your first time or your tenth, there’s always something new to see or do every minute of Dreamforce. This year will be no exception. Salesforce CPQ, especially, will be all over the campus with new activations to share the latest best... Read More

Dreamforce, Events, Quote-to-Cash

Aug 10, 2018 By Keith Samuel

Lightning Strikes at Dreamforce '18

So, you've been waiting all year long for the biggest Salesforce event of the year, and it's finally only two months away. The only question left is: how will you make the most of your Dreamforce experience? Over the last year, Salesforce has put a ton of resources into the continued acceleration... Read More

Aug 10, 2018 By Kevin Paschuck and Bethany Blackwell

Even in a Busy Government Buying Cycle, Make Time for Dreamforce '18

For public sector employees, the end of the fiscal year means a flurry of purchases as government agencies face a “use it or lose it” situation with their budgets. Many allocate contingency funds and when that money is still unused by September, decisions need to be made quickly. According to the... Read More

Dreamforce

Aug 10, 2018 By Ruthie Miller

How TONL Is Changing the Narrative for Ethnic Representation

Representation matters. That’s more than just a hypothesis; it’s the value proposition on which Karen Okonkwo and Joshua Kissi based their new business. Karen and Joshua met through a friend, connecting easily as entrepreneurs and first-generation African immigrants. At the time, Karen ran a blog —... Read More

Small Business

Aug 09, 2018 By Kelly Miller

Dreamforce 2018: A B2C Marketer’s Dream Come True

Every year, Dreamforce brings together Trailblazers in sales, service, marketing, commerce, and more to experience thousands of opportunities to get inspired. This year, B2C marketers will have their hands full — in a good way! — as inspirational Trailblazers guide them on a path to better know... Read More

Dreamforce, Events, Marketing Cloud

Aug 09, 2018 By Simantha Fox

7 GIFs to Get You Excited About Dreamforce '18

You better “GIF” excited because Dreamforce '18 is just a few weeks away! Along with over 150,000 of your friends, get ready to blaze your trail in San Francisco this September 25–28 for four days of inspiration, innovation, giving back, and having the time of your life. Here are 7 reasons why this... Read More

Dreamforce, Events

Aug 08, 2018 By Rohit Mehta

Sandbox Preview Instructions for the Salesforce Winter '19 Release

Note: The blog includes special considerations for Sandbox Cloning Beta participants. The Salesforce Winter ‘19 release is quickly approaching and soon you'll be able to take advantage of exciting new features and functionality! If you are a Sandbox customer, you have the opportunity to get early... Read More

IT, Seasonal Release

Aug 08, 2018 By Leah McGowen-Hare

5 Expert Tips For Giving the Best Presentation of Your Life

Learn how to deliver a speech that everyone will be buzzing about.   Dreamforce '18 is just around the corner, and for people speaking at the event, now is the time to get ready. As you prepare for your presentation, remember that you want to bring your best self to the podium, whether... Read More

Dreamforce, Events

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

4 Tips to Help UX Teams Design in Salesforce, Not for Salesforce

Help Your Business Reach its Peak at Dreamforce '18 with Salesforce CPQ

Lightning Strikes at Dreamforce '18

Even in a Busy Government Buying Cycle, Make Time for Dreamforce '18

How TONL Is Changing the Narrative for Ethnic Representation

Dreamforce 2018: A B2C Marketer’s Dream Come True

7 GIFs to Get You Excited About Dreamforce '18

Sandbox Preview Instructions for the Salesforce Winter '19 Release

5 Expert Tips For Giving the Best Presentation of Your Life

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First