360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Learn more

Jun 30, 2020 By Ryan Ellis

Chasing COVID-19’s Low-Code Boom

How companies of all sizes are building new apps with no coding experience ... Read More

Future of Work, CEO, IT, Apps, Platform, Leading Through Change

Jun 29, 2020 By Jesse Sostrin

Stop Taking Adversity So Personally

There’s a lot of talk about resilience out there these days. Resilience is among the most essential leadership traits required to bounce back from crisis. It all begins with a crucial mindset shift followed by these two strategies... Read More

Future of Work, CEO, Leading Through Change, Leadership, Thought Leadership

Jun 24, 2020 By Gavin Patterson

Change That Lasts Starts With a Focus on Humanity

Gavin Patterson and Mark Carney discuss turning the current health and climate change crises into opportunities for a more resilient and inclusive economy and society. The following excerpts have been lightly edited for brevity and clarity... Read More

CEO, Future of Work, Leading Through Change, Thought Leadership

Jun 22, 2020 By Matt Jaffe

Leading With Values: A Conversation With Workday Co-Founder and CEO on Resiliency

Salesforce CEO Marc Benioff and Workday Co-Founder and CEO Aneel Bhusri discuss the four major crises facing the world today — global health, the economy, equality, and leadership — and how can business leaders help guide the way ... Read More

Future of Work, Salesforce Ohana, Leading Through Change, Equality, Leadership

May 29, 2020 By Kamal Tahir

Post-Pandemic Grocery Shoppers Will Want Personalization, Options Galore

As purchasing habits shift to a new normal, grocers will need to deliver personalized experiences to move more shoppers past transactions and build increased loyalty. Here are five lessons.... Read More

Commerce, Commerce Cloud, Future of Work, Consumer Goods, Leading Through Change, Retail

May 26, 2020 By Elizabeth Pinkham

Entering the Next Phase of Recovery: Reopening Our Offices in Korea, Hong Kong, and China

This week, we took the next step of our recovery journey with the reopening of our offices in South Korea, Hong Kong, and China, building on the plan we shared earlier this month on how we’re going to welcome back our employees with the help of Work.com. You might be wondering, why now and what... Read More

Future of Work, Salesforce Ohana, Leading Through Change, Reopen Safely

May 21, 2020 By Karen Mehal

Industry Leaders: Pivot Now to Prepare for What’s Next in Field Service

You’ve probably heard the saying, “The show must go on.” Well, in field service, the job must go on. And across industries, the COVID-19 pandemic is impacting service delivery. In a series of virtual round table discussions, Salesforce’s Michael Maoz, Steve Smith, and I chatted with field service... Read More

Future of Work, Customer Service, Leading Through Change, Service

May 20, 2020 By Matt Jaffe

Reopen Your Business and Keep Your Community Safe

Business will be anything but usual as our nation, companies, and communities start to reopen. Many tough questions lie ahead — what to expect, how to prepare, how to stay safe? A phased approach makes sense, but where and how does one start? In our recent virtual event on how to reopen your... Read More

CEO, Future of Work, Leading Through Change, Reopen Safely

May 20, 2020 By Ari Bendersky

How Companies Are Getting Back on Their Feet in a Pandemic

COVID-19 forced most companies into a state of course correction and innovation in order to stay afloat. You’ll find examples all over the business world. Amazon set up on-site testing labs and beefed up staff to handle ordering surges. John Deere created new safety measures for its warehouse... Read More

Future of Work, CEO, Leading Through Change

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Chasing COVID-19’s Low-Code Boom

Stop Taking Adversity So Personally

Change That Lasts Starts With a Focus on Humanity

Leading With Values: A Conversation With Workday Co-Founder and CEO on Resiliency

Post-Pandemic Grocery Shoppers Will Want Personalization, Options Galore

Entering the Next Phase of Recovery: Reopening Our Offices in Korea, Hong Kong, and China

Industry Leaders: Pivot Now to Prepare for What’s Next in Field Service

Reopen Your Business and Keep Your Community Safe

How Companies Are Getting Back on Their Feet in a Pandemic

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First