360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 18, 2020 By Ari Bendersky

Video Innovation Will Continue to Change Society in 2020 and Beyond

Our forced reliance on video to connect personally and professionally during the COVID-19 pandemic has touched almost every industry: from music, fitness, and education to retail and healthcare. Terms like “Zoom party” and “telemedicine” have become colloquialisms. Geoffrey Moore, the best-selling... Read More

Future of Work, Leading Through Change, Salesforce Ohana

May 15, 2020 By Matt Jaffe

Starbucks CEO Kevin Johnson Discusses Crisis Response and Recovery

Salesforce CEO Marc Benioff recently interviewed Starbucks President and CEO Kevin Johnson, reflecting on the company’s response to COVID-19. Starbucks was coming off its strongest holiday quarter when Johnson received news of the COVID-19 outbreak in China. “We had to completely pivot,” Johnson... Read More

Future of Work, CEO, Leading Through Change, Thought Leadership

May 15, 2020 By Pip Marlow

Staying Positive in the New Normal: Insights From a Top Entrepreneur

“The future of work happened. And it happened on the 11th of March when the World Health Organization announced a pandemic.” For Naomi Simson, Shark from Shark Tank Australia and founder of experience business RedBalloon, the outbreak of COVID-19 was like watching 20 years of her life disappear... Read More

CEO, Future of Work, Leading Through Change, Thought Leadership

May 13, 2020 By Ari Bendersky

Innovation Expert Geoffrey Moore: Your Company’s Vision and Values Shouldn’t Change in a Crisis

Geoffrey Moore, the best-selling author of “Chasing the Chasm” and a respected marketing consultant and innovations expert, joined us to discuss how companies can thrive amid the COVID-19 crisis. Here, in the first of a three-part series, Moore encourages companies to reflect on what they can do to... Read More

Future of Work, Customer Experience, Leading Through Change, Thought Leadership, CEO

May 11, 2020 By Conor Donegan

New Data on the Remote Employee Experience, and How to Improve It

Every two weeks, Salesforce Research is surveying the general population to discover how consumers and the workforce are navigating the COVID-19 pandemic. We’re posting the insights we’ve found, and tips on what businesses can do in response. Click here to explore data across demographics and... Read More

CEO, Future of Work, Research, Thought Leadership

May 07, 2020 By Ari Bendersky

Why Masks Will Likely Be Necessary at Work Until 2021

Renowned doctor David Agus discusses the nuances of face coverings in the workplace while some businesses weigh their necessity. Welcome to part three in our series about returning to the workplace, in conversation with renowned physician David Agus. Today Dr. Agus discusses the high probability... Read More

Future of Work, Leading Through Change, Leadership Insights, Reopen Safely

May 05, 2020 By Ari Bendersky

Dr. David Agus Discusses The Complicated Subject of Contact Tracing for Companies in Our New Era

Today we publish part two in a three-part series where renowned physician Dr. David Agus shares valuable insight into the things companies and employees should consider when thinking about returning to shared office spaces. While the first article focused on health, today Dr. Agus explores how... Read More

Future of Work, Leading Through Change, Leadership, Healthcare & Life Sciences, Work.com, CEO, Reopen Safely

May 03, 2020 By Ari Bendersky

Dr. David Agus: Why Companies Should Consider a Chief Health Officer

The renowned doctor discusses the importance of this new role and exactly what it should entail. Last week, Dr. David Agus, one of the world’s leading physicians, shared his excitement about the effective clinical trials at the University of Oxford in England of a new drug to fight the spread of... Read More

Future of Work, Salesforce Ohana, Leadership, Leading Through Change, Leadership Insights, Work.com, Reopen Safely

May 01, 2020 By Marc Benioff

Company Alignment: The Salesforce Secret to Success

This piece was originally published in 2013. The V2MOM tool and Marc's thinking behind it remain highly relevant today. So we're sharing it with you again — as well as adding new content from his latest book. Over the past 21 years, we’ve grown Salesforce from a four-person company to one with more... Read More

CEO, Future of Work, Leading Through Change, Leadership, Corporate Culture

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Video Innovation Will Continue to Change Society in 2020 and Beyond

Starbucks CEO Kevin Johnson Discusses Crisis Response and Recovery

Staying Positive in the New Normal: Insights From a Top Entrepreneur

Innovation Expert Geoffrey Moore: Your Company’s Vision and Values Shouldn’t Change in a Crisis

New Data on the Remote Employee Experience, and How to Improve It

Why Masks Will Likely Be Necessary at Work Until 2021

Dr. David Agus Discusses The Complicated Subject of Contact Tracing for Companies in Our New Era

Dr. David Agus: Why Companies Should Consider a Chief Health Officer

Company Alignment: The Salesforce Secret to Success

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First