360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 27, 2012 By Stuart Leung

5 Must-Know Tips for Blog SEO

If a blog post is published and no one reads it, does it exist? Working on a blog (business or personal) is always a big investment of time and creativity. You spend an hour or four writing, press the publish button, and then… you wait. You ultimately get 37... Read More

Content Marketing, Featured, Online Marketing

Jun 27, 2012 By Malachy Walsh

Rethinking the way you open doors so you can open them faster

Ever wondered how to really connect with a customer on the other side of a door? In a way that doesn't just put you inside, but gets you invited inside? When I watch the video in this post, I find myself thinking not only about how I find new customers, but also how customers find me.... Read More

Data.com, Featured

Jun 25, 2012 By Hollie Wegman

AppExchange All-Star: Tal Frankfurt, Cloud for Good

Tal Frankfurt (@cloud4good) is the Founder and CEO of Cloud for Good and a certified Salesforce consultant and administrator. He's also a Salesforce MVP and the leader of the Tennessee/Arkansas nonprofit user group. Prior to his involvement with Salesforce, Tal was the... Read More

AppExchange, Featured, Partners

Jun 25, 2012 By Steve Diamond

New Shared Tasks in the Sales Cloud Supercharges Productivity

We all know that in the era of the Social Enterprise, it's essential to engage with multiple customer contacts to progress and close deals in the Social Enterprise. Now, with the Summer ’12 release we make the entry and reporting of this activity much easier with our new Shared Tasks... Read More

Featured, Sales Cloud

Jun 22, 2012 By Julian Armington

The Email-Free Intern

Landing a killer internship as an MBA student is no easy feat. After innumerable resume re-writes, hours spent networking, five interviews, and a body cavity search (kidding), I finally received an internship offer from salesforce.com to work on the Chatter team. When I started, I was given... Read More

Collaboration, Featured

Jun 19, 2012 By Dean Atchison

New Video Series: Understanding Salesforce Security and Sharing Rules

We’ve created a series of videos for Salesforce administrators meant to address common questions about roles, profiles, and data visibility. We’ve got a few more up our sleeve, so keep an eye out for future videos. We hope you find them useful! Who Sees What: Overview This quick... Read More

Customer Success, Customization, Featured, Sales Cloud, Service Cloud

Jun 19, 2012 By Nathan Freitas

10 Tips For Using Twitter Effectively

Did you know there are around 140 million people on Twitter but that only about 10% of them use it on a regular basis and follow over 50 people? Are you one of the 90% of folks not fully utilizing Twitter or are you of the 10% following more than 50 people but are interested in taking it a... Read More

Featured, Social Media

Jun 15, 2012 By Catherine Simmons

What’s New at Dreamforce This Year?

Every year we strive to deliver the best and most innovative event experience we can. Every year, we challenge ourselves to make Dreamforce better than the year before. Every year we worry about how we can make it even better. It can be a tough road but the team is committed to giving our... Read More

Dreamforce, Featured

Jun 04, 2012 By Erica Kuhl

The Salesforce MVP Community Continues to Grow!

It is my honor to introduce you to our Spring '12 Salesforce MVPs. With the new class, we also have the opportunity of congratulating a set of MVPs that are serving their second term! The MVPs in this group answers hundreds of questions, respond to late night tweets, write... Read More

Featured, MVP Corner, Online Community

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How To Create a Customer-Centric Experience

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Must-Know Tips for Blog SEO

Rethinking the way you open doors so you can open them faster

AppExchange All-Star: Tal Frankfurt, Cloud for Good

New Shared Tasks in the Sales Cloud Supercharges Productivity

The Email-Free Intern

New Video Series: Understanding Salesforce Security and Sharing Rules

10 Tips For Using Twitter Effectively

What’s New at Dreamforce This Year?

The Salesforce MVP Community Continues to Grow!

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First