Jul 16, 2012 By Samantha Ready

You Can Build Apps: No Code Required

What if I told you that no matter what your educational or professional background is, you could build a cloud app today? Even a couple years ago this may have seemed unrealistic; however, just like the shift in technology can change on the drop of a pin, so can the makers who produce it. By... Read More

Featured, Platform

Jul 13, 2012 By Corinne Roberts

How We Use Chatter to Prepare for Forrester

Yesterday, the leading industry analyst firm Forrester Research, Inc., released The Forrester Wave™: CRM Suites for Customer Service Solutions, Q3 2012 report. If you’re like me, the word wave conjures up vision of a cool stadium crowd trick, but in actuality it’s a comprehensive report on... Read More

Featured, Service Cloud

Jul 10, 2012 By Jennifer Burnham

This Is What The Perfect Facebook Post Looks Like

Many brands today are posting on Facebook as a means of connecting with their customers and prospects. However, very few have mastered the basics such as the ideal post length, use of imagery, use of color and linking. When used correctly, these small improvements will add up to increased... Read More

Featured, Social

Jul 10, 2012 By Jennifer Burnham

This is What The Perfect Facebook Post Looks Like

Many brands today are posting on Facebook as a means of connecting with their customers and prospects. However, very few have mastered the basics such as the ideal post length, use of imagery, use of color and linking. When used correctly, these small improvements will add up to increased... Read More

Featured, Social Media

Jul 10, 2012 By Vik Duggal

The End of the Cold Call

The days of the cold call as we know it are over. As VP of Revenue and Operations at ReTargeter, it’s my mission to help everyone in our organization make stronger connections with prospects more quickly and efficiently. During this process, I’ve found that cold calling is inefficient (and often... Read More

Data.com, Featured

Jul 09, 2012 By Vivi Forny

How We Brought Dreamforce to the Device of Your Choice

Our web team started this year’s Dreamforce journey with a tall order from the salesforce.comexecutives: we had to bring the magic of Dreamforce to the web, for every visitor and on any device. What began as a challenging task, turned out to be one of our team’s proudest moments this year. Here... Read More

Events Marketing, Featured, Website

Jul 09, 2012 By Monika Fahlbusch

Where Sales Pros Find Their #dreamjob

As the world shifts more and more toward social, there’s no better place to be than in the Social Enterprise. And for savvy sales professionals, there’s no better place to be than salesforce.com. If you love working in a fast-paced, innovative environment where you have the tools,... Read More

Careers, Featured

Jul 05, 2012 By Corinne Roberts

Why Collaboration in the Call Center is Great for Your Social Life

I can picture it now: It’s July 4th and everyone is crowded around the grill or the ice chest. Well, almost everyone. For every Independence Day party, there’s probably someone stuck in the call center “keeping the lights on.” It’s not the sales team, because none of their... Read More

Featured, Service Cloud

Jul 03, 2012 By Adam Torman

Best Practices: Assigning Apps Using Permission Sets

An app is loosely defined as an ordered collection of tabs which users can select from the Force.com app menu in the top right of the screen. With the Summer '12 release, we've added tab and app settings to permission sets.This means that permission sets can now... Read More

Customization, Featured

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