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Jun 11, 2020 By Salesforce

The Future of Retail Is Digital: Consumer Behavioural Change Set to Stick Around

Consumer behavioural change drove 262% online retail revenue growth in April across ANZ — and it’s not changing back. James Johnson on the future of retail.... Read More

Consumer Goods, Customer Engagement, Ecommerce, Retail, Retail Insights

Apr 24, 2020 By Rob Garf

Four ways retailers can support shoppers’ needs

Retailers are responding with agility and resilience as demand for essentials increases, foot traffic disappears and shoppers needs change.... Read More

Commerce, Consumer Goods, Leading Through Change, Retail

Apr 09, 2020 By Salesforce

5 Ways to Make Commerce Site Updates Faster

Commerce leaders need to keep a mountain of content current – while their teams work from home. But refining the way you use your content management system (CMS) can add speed and agility to content workflows. ... Read More

Leading Through Change, Leadership Insights, Retail, Content Management, Customer Engagement, Digital Transformation

Oct 28, 2019 By Salesforce

8 Retail Trends: Vogue or Rogue?

The retailers and brands keeping up with consumer-led trends are thriving in a constantly changing retail landscape. At Connections to You Sydney, we asked a panel of retail leaders to vote on which trends to watch and which could be ignored. ... Read More

Retail, Retail Insights, Marketing, Service, Connections

Jul 24, 2018 By Salesforce

Using AI to boost revenue and enhance customer engagement

With AI, retailers can provide personalised online experiences and boost revenue and customer engagement.... Read More

Einstein, Retail, Marketing

May 30, 2018 By Salesforce

How ‘unified retail’ is creating powerful shopping experiences

Unified retail is here. The smartest retailers are creating a seamless blend of online and in-store shopping, delivering powerful customer experiences.... Read More

Marketing, Retail, Customer Experience

May 07, 2018 By Salesforce

Salesforce Connections: The marketing, commerce and service event of the year

Blaze your trail to better, smarter customer engagement at the digital marketing, commerce and customer service event of the year: Salesforce Connections 2018.... Read More

Marketing, Retail, Service

Dec 15, 2017 By Stuart Ward

Salesforce Financial Services Cloud for Retail Banking: Helping banks achieve customer-centricity

We’re excited to unveil Salesforce Financial Services Cloud for Retail Banking, which will help banks achieve customer-centricity and unlock their full power.... Read More

Financial Services Cloud, Retail

Sep 18, 2017 By Salesforce

Infographic: How technology is shaping the future of the retail industry

The retail industry is undergoing a revolutionary change. Find out how technology is shaping the future and what the online shopper wants. ... Read More

Retail, Marketing Cloud, Marketing, Customer Experience

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