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State of the
Connected Customer

Discover the trends shaping the
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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

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Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

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Sep 15, 2017 By Salesforce

Dreamforce 2017 is the learning event of the year - are you ready?

Dreamforce 2017 is almost here, so here’s how you can best prepare for the biggest tech conference in the world.... Read More

Dreamforce, Salesforcetour, Events, Customer Success, Customer Experience

Sep 13, 2017 By Salesforce

Top tech trends driving small business growth

Be ahead of the curve. Here are the latest tech trends that will give your small business a competitive edge.... Read More

Small Business, Innovation, Mobile

Sep 11, 2017 By Mark Cameron

The future trends hidden in the State of Marketing report

The way we operate in business is changing rapidly. How do we seize this opportunity to innovate?... Read More

Marketing, Customer Experience, Research

Sep 08, 2017 By Vincent Cotte

AI is revolutionising the sales process – here’s how

Artificial intelligence is upending the sales process, transforming it for the better. Making sales reps faster and more productive.... Read More

Sales, Sales Strategies, Einstein, Innovation

Sep 06, 2017 By Salesforce

Why Salesforce Basecamp Melbourne 2017 is a must-attend

Salesforce Basecamp Melbourne is packed with the inspiration and education you need to stay ahead of changing customer expectations. ... Read More

Salesforcetour, Events, Customer Success

Sep 05, 2017 By Paul Greenberg

Why an omnichannel CX needs to be a retailer’s top priority

Savvy retailers are creating easy, omnichannel experiences, and customers expect this great CX everywhere.... Read More

Retail, Online Marketing, Marketing, Advertising

Sep 04, 2017 By Katrina Read

The future of CX: How artificial intelligence will humanise every customer journey

Artificial intelligence will humanise every customer journey, changing good customer experiences into great ones. ... Read More

Customer Experience, Salesforcetour, Events, Einstein

Sep 01, 2017 By Salesforce

2 reasons connected sales and service teams make good business sense

In an environment where customer expectations are sky-high, connected sales and service teams are the only way forward. Here’s why.... Read More

Sales, Sales Strategies, Service, Customer Service

Aug 30, 2017 By Salesforce

Why Salesforce Is One Of The Best Places To Work In Australia

Proof of the passion and commitment that goes into creating our culture, Salesforce has again been named as one of the best places to work in Australia. ... Read More

corporate culture, Leadership

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