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Mar 05, 2019 By Salesforce

Everything you need to know about Salesforce World Tour Sydney 2019

How to make the most out of your day at Salesforce World Tour Sydney 2019.... Read More

Events, Customer Experience, CRM, Dreamforce, Trailblazer Story

Mar 04, 2019 By Cian Mcloughlin

What I’m Excited For At The Salesforce World Tour

With World Tour just a week away, sales expert Cian McLoughlin tells us what he is looking forward to the most at this years event, and previews the session “Top Secrets to Driving a High Growth Organisation”... Read More

Events, Sales, CRM, Customer Experience

Mar 01, 2019 By Salesforce

Salesforce Career Stories: Flying The Flag For LGBTIQ+ Equality

Damian Le Brocque shares how he can bring his best self to work every day, and why Salesforce is visible, vocal and proud about its Mardi Gras partnership.... Read More

Careers, Equality, Events, Salesforce Ohana, Community

Feb 26, 2019 By Simon Gascoigne

World Tour: A Trailblazer Community Groups Leader’s Tips

There’s so much going on at Salesforce World Tour Sydney 2019, but it all starts with breakfast! The Sydney World Tour Trailblazer Community Groups Breakfast. ... Read More

Trailblazer Story, Events, Community, Dreamforce

Feb 25, 2019 By Salesforce

The Top 5 Things You Need For Long-term Success In Sales

In the age of the empowered customer, salespeople need to evolve, otherwise face several barriers to success.... Read More

Customer Experience, Sales, Sales Strategies

Feb 21, 2019 By Salesforce

How to Create an Omnichannel Customer Service Charter

Service has entered a new omnichannel era, with customers using a range of channels to connect. Hence, the customer service charter needs a rewrite.... Read More

Customer Service, Customer Experience, Service

Feb 20, 2019 By Salesforce

How Small Businesses Can Get A Headstart With The AI Revolution

Artificial intelligence isn’t just for large enterprises – small businesses are also enjoying the benefits. Here’s how AI technology is revolutionising SMBs.... Read More

Artificial Intelligence, Small Business, IT, Practical Tips

Feb 18, 2019 By Salesforce

9 reasons to be excited about Salesforce World Tour Sydney 2019

With the full agenda announced for Salesforce World Tour Sydney 2019, there’s a lot to be excited about, from inspiring speakers to an expo packed with tech.... Read More

Events, CRM, Customer Experience, Dreamforce, Trailblazer Story

Feb 07, 2019 By Tiffani Bova

Connected Customers Demand Connected CX

Customers increasingly expect predictive CX and they’re willing to give up their data for it. Here’s how you can win their trust, data and loyalty.... Read More

Customer Experience, Customer Satisfaction, Customer Success, Customer Journey, Sales

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