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The countdown is on to Salesforce World Tour Sydney 2019. With the full agenda announced for the 6 March event, there’s a lot to be excited about! From inspiring speakers and live demonstrations to customers sharing their success stories, here’s nine things to look forward to:
In the opening keynote, you’ll discover how Telstra is using Salesforce technology to embark on an ambitious digital transformation agenda, putting its customers at the centre of everything they do and driving change in the Fourth Industrial Revolution. Hosting this year’s keynote – and flying all the way from the US to do so – is Bret Taylor, Salesforce’s President and Chief Product Officer.
You’ll also hear how the world's leading companies are taking advantage of new products and technologies to change the way their employees innovate, skill up, and deliver integrated customer experiences across sales, service, marketing and IT.
Last September, the world’s largest software conference, Dreamforce, took over San Francisco for four unforgettable days. The best insights, sessions and innovative solutions from Dreamforce have been cherry-picked, localised and packaged up into the jam-packed, one-day Salesforce World Tour Sydney.
This is your opportunity to see some of the future thinking and latest innovations on-show at Dreamforce – without travelling the 12,000km. But, if you were lucky enough to have joined us in San Francisco last September, Salesforce World Tour is a chance to relive some of the magic and learnings.
Salesforce World Tour is a great opportunity to learn how local Trailblazers are creating connected customer experiences, changing the world and shaping the future.
We’ve already mentioned Telstra, but also sharing their stories, secrets and struggles will be a heavy-hitting list of brands. To name drop a few, we have Fisher & Paykel, Volt Bank, Flight Centre, Big Red Group, and a whole lot more.
No matter your industry or role, there are more than 120 relevant, valuable sessions to inspire you. Here are just a couple of highlights:
Sales Cloud Keynote: Five Trends Shaping The Future of Sales with News Corp Australia
Service Cloud Keynote: Customer Success in the New Age of Service
Marketing Cloud Keynote: Intelligent Marketing for the Empowered Consumer
Einstein Analytics: AI + Analytics for Every Business Process
Guest Panel: Top Secrets to Driving a High Growth Organisation (featuring Salesforce Global Customer Growth and Innovation Evangelist Tiffani Bova, leading Australian entrepreneur Naomi Simson, sales thought leader Cian McLoughlin and customer service expert Ron Kaufman)
The Salesforce Campground in the Customer Success Expo is THE place to get hands-on with the tech that can help you connect with customers.
This year’s Success Lodge will feature an innovative and inspiring lineup of speakers, sessions and content, all geared to help you use Salesforce to take your business to the next level! Drop by for everything from keynotes to consultations, and start reaching your goals faster.
Hands down, one of the best bits of Salesforce World Tour Sydney is the coming together of our Ohana. Throughout the day, there’s loads of opportunities for networking in some of our chill out zones, making connections, the thrashing out of local challenges and sharing best practices.
The business of business is to make the world a better place – you’ll find plenty of sessions and experiences that showcase our values of trust, customer success, innovation and equality.
A panel hosted by Marie Claire Editor Nicky Briger will talk about ‘what women want’, touching on everything from equality and the gender pay gap, to #metoo, work-life balance, leadership and discrimination.
Search the ‘Values-Led Business’ stream in the agenda to see what’s on offer.
With tonnes of learning opportunities in the Admin and Developer Theatre, and at the demo stations, the Trailhead Zone will no doubt be buzzing all day. Plus, you can have a go at building apps on the Salesforce platform, with the help of Trailhead (and our on-hand experts to guide you).
Of course, it wouldn’t be a Salesforce event if there wasn’t a sprinkling of fun, which means you can expect (among other things) a Trailhead Quest for admins, developers and business users.
This fun, crazy, action-packed day can be a lot to take in. To ensure you have the most successful experience possible, make sure you have a clear plan of attack – browse the full agenda here.
Also, don’t forget to download the official Salesforce Events App, which allows you to personalise your agenda and stay connected throughout the event. You can find the iOS app here and the Android app here.
If you’re ready to blaze new trails to customer success, this is an event you don’t want to miss. Register for Salesforce World Tour Sydney today – it’s free, but space is limited.
