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State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

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Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Jun 25, 2017 By Richard Socher

AI: Everything you need to know

AI is at the tipping point of being the next disruptor. Our Chief Scientist Richard Socher discusses what’s coming, and what it will mean for businesses.... Read More

Einstein, Research, Innovation, Artificial Intelligence

Jun 09, 2017 By Salesforce

2017 State of IT report: 4 IT industry trends

The 2017 State of IT report reveals IT leaders are navigating historic change. These are the IT industry trends you should be aware of. ... Read More

IT, Innovation

May 24, 2017 By Vincent Cotte

How artificial intelligence creates deep client relationships

The buzz of disruption is in the air, with artificial intelligence (AI) the latest technological advancement shaking up the financial services industry. Here’s why AI should be seen as a friend not foe.... Read More

Financial Services, Innovation

Apr 27, 2017 By Mark Cameron

How Digital Assistants and AI will change marketing forever

The State of Connected Customer report reveals how Digital Assistants and AI will change marketing forever.... Read More

Customer Experience, Customer Service, Customer Journey, Customer Success, Machine Learning, Innovation

Mar 14, 2017 By Salesforce

Dive into innovation at Salesforce World Tour Sydney

Get up close and personal with the technologies, processes and frameworks that empower and encourage innovation at Salesforce World Tour Sydney.... Read More

Innovation, Einstein

Feb 12, 2017 By Robert Wickham

Salesforce PitchComp: Pitch your startup and earn up to $60,000 USD

Could your startup use up to $60K USD? Of course it could! Pitch your startup on the Salesforce World Tour stage.... Read More

Startups, Innovation

Jan 27, 2017 By Salesforce

Why you need to attend Salesforce World Tour Sydney

If you haven’t already decided to attend Salesforce World Tour Sydney, you will soon – here’s what you’ll walk away with on the day.... Read More

Innovation, Salesforcetour

Jan 11, 2017 By Robert Wickham

How to teach your team to love risk

Prosperity has made us risk averse, but that has to change if we are to thrive. Here’s how to turn a ‘protect what we have’ mindset into an innovation culture.... Read More

Innovation

Nov 23, 2016 By Robert Wickham

Australian autism innovation has a real social impact

My excitement about our work with the Autism CRC is partly because it’s a great cause, but it’s really spurred by seeing such powerful innovation in Australia.... Read More

Innovation, Foundation, Apps, Success Stories

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

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