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State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

GET THE TOOLS

Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

INSPIRE ME

Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Feb 07, 2018 By Salesforce

Salesforce World Tour Sydney: Creating the future workplace

We’re in the midst of an incredible period of technological innovation. Discover how to create a workplace set up for the future with these World Tour sessions.... Read More

Events, Innovation, Work

Jan 12, 2018 By Salesforce

Is legacy technology holding back your government department?

Legacy technology and a status quo approach to IT is holding back many government departments. Here’s how to recognise if yours is one of them.... Read More

Public Sector, IT, Cloud, Innovation

Nov 20, 2017 By Salesforce

B2B marketing: 4 ways the role is evolving

No longer a support act for sales, B2B marketing now plays a crucial role in the sales cycle, driving personalisation and the customer experience.... Read More

Marketing, B2B Marketing, Innovation

Oct 09, 2017 By Peter Schwartz

The Future Of Work: Technology, Jobs And Augmented Intelligence

Work is in flux, with artificial intelligence and automation imposing rapid change. Here’s what this technological disruption means for the future of work.... Read More

Einstein, Innovation

Sep 13, 2017 By Salesforce

Top tech trends driving small business growth

Be ahead of the curve. Here are the latest tech trends that will give your small business a competitive edge.... Read More

Small Business, Innovation, Mobile

Aug 02, 2017 By Salesforce

Why you need to attend Salesforce Basecamp Auckland 2017

Salesforce Basecamp has everything you need to stay ahead of changing customer expectations. Here’s what to expect and why you should attend.... Read More

Customer Success, Events, Innovation

Jul 26, 2017 By Barry Dietrich

Government innovation: Disrupt or be disrupted

The connected world has created connected citizens with high CX expectations. This requires government innovation, and here’s what that looks like. ... Read More

Innovation, Public Sector

Jul 20, 2017 By Salesforce

Meet the Trailblazer: Intrepid’s adventurous cloud technology transformation

Intrepid Group wanted to take its customers on a more personal journey. CEO James Thornton discusses their cloud technology transformation.... Read More

Guest Blog, Innovation, Customer Success

Jul 14, 2017 By Sassoon Grigorian

Why the Australian Government needs a Chief Customer Officer

The service expectations of today’s connected citizens are vastly different. The meet them, the Australian Government needs a Chief Customer Officer. ... Read More

Customer Experience, Public Sector, Innovation

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