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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

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Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

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Oct 12, 2017 By Sascha Ambrose

How the insurance industry can use artificial intelligence to boost trust

Insurance is about developing trust and strong customer relationships. Artificial intelligence is helping insurers do just that, at scale.... Read More

Financial Services, Einstein, Customer Experience, Artificial Intelligence

Oct 11, 2017 By Salesforce

How technology is transforming the healthcare sector

From smart hospitals to improved patient care and staff productivity, technology transformation presents enormous opportunities in healthcare.... Read More

Health Cloud, Public Sector, Customer Experience

Sep 28, 2017 By Salesforce

All the excitement from Salesforce Basecamp Melbourne

Salesforce Basecamp Melbourne was a massive day of inspiration, advice and insights. Here are the highlights shared by more than 2500 aspiring Trailblazers.... Read More

Salesforcetour, Customer Success, Customer Experience, Foundation, Einstein, Salesforce Ohana

Sep 22, 2017 By Tiffani Bova

The secrets to a successful customer journey transformation

Using design thinking to transform the customer journey demands new ways of operating, different capabilities and a culture of innovation.... Read More

Customer Experience, Customer Journey, Guest Blog, Service

Sep 18, 2017 By Salesforce

Infographic: How technology is shaping the future of the retail industry

The retail industry is undergoing a revolutionary change. Find out how technology is shaping the future and what the online shopper wants. ... Read More

Retail, Marketing Cloud, Marketing, Customer Experience