Oct 13, 2022
By
Salesforce
Our 5th edition of the State of Service Report surveyed 8,000 customer service professionals all over the world. Here’s what we found in Australia and New Zealand, including how service organisations are managing the need to do more with less.
Previous years saw service organisations rushing to...
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Service,
Customer Service,
Customer Satisfaction,
Customer Experience,
Future of Work,
Digital Transformation