Paul Zahra

Paul Zahra is CEO of the Australian Retailers Association.

Sep 19, 2022 By Salesforce

Build Your 2022 Dreamforce Agenda with These Big-Ticket Speakers

Access more than 1,000 sessions and workshops at Dreamforce 2022. Build your own agenda for the world's largest software conference.... Read More

Dreamforce

Sep 15, 2022 By Salesforce

How I Lead: Dr. Jane Goodall

Legendary primatologist and anthropologist Dr Jane Goodall shares the adventures that continue to inspire her efforts in environmental leadership today. ... Read More

Business as a Platform for Change, Equality, Leadership Insights, Leadership, Sustainability, Trailblazer Story, Dreamforce

Sep 14, 2022 By Salesforce

What Is Dreamforce? Everything About Salesforce’s Annual Event

Learn more about Salesforce’s annual in-person celebration and Salesforce+ event available in Australia and New Zealand. Learn how Dreamforce will change the way you think about business and innovation. ... Read More

Dreamforce

Sep 12, 2022 By Sassoon Grigorian

The Trail to Net Zero for Australia and Aotearoa New Zealand

Business leaders can seize the opportunities on the path to net zero, Sassoon Grigorian, Vice President of Government Affairs at Salesforce explains.... Read More

Business as a Platform for Change, Sustainability

Sep 05, 2022 By Salesforce

From Competition to Collaboration: How Partnerships Can Improve Small Businesses

Do you spend time worrying about your competition? It might be time to think about a collaboration instead. A mutually beneficial partnership with another business could help you reach new customers, be more efficient, and save money.... Read More

Small Business

Sep 01, 2022 By Jo Gaines

How Brand Purpose in Retail Experiences Became a Customer Priority [New Research]

New research shows customers now expect brands to walk the talk when it comes to the values they stand by. Salesforce’s Jo Gaines shares three ways to show commitment to a greater purpose.... Read More

Customer Engagement, Customer Experience, Retail, Research

Aug 31, 2022 By Joshua Sparks

Weaving the Way to Net Zero: How M.J. Bale Drives Success Through Purpose and Profit

Ready to commit to a more sustainable future? Check out M.J. Bale’s tips for how retail brands can operationalise sustainability and overcome stakeholder resistance.... Read More

Retail, Business as a Platform for Change, Consumer Goods

Aug 30, 2022 By Jo Gaines

Corporate Traveller’s Lessons on Resilience, Retaining Talent and More

How does an organisation move forward after a major disruption? In a recent Customer Council roundtable, leaders spoke candidly about lessons in resilience, creativity and what leadership means in a dramatically changed landscape.... Read More

Leadership, Leadership Insights, Customer Story

Aug 29, 2022 By Gisele Kapterian

New Research: 91% of Citizens Are Willing to Share Data With Government

New research from BCG and Salesforce indicates that customers are willing to share data to get personalised, proactive government services. Our own Gisele Kapterian explains why this is key to evolving service delivery and unlocking new efficiencies.... Read More

Public Sector

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Editors' Picks

INFOGRAPHIC

Salesforce.com/au

Get a monthly round-up of our top blogs straight to your inbox.

Paul Zahra

Build Your 2022 Dreamforce Agenda with These Big-Ticket Speakers

How I Lead: Dr. Jane Goodall

What Is Dreamforce? Everything About Salesforce’s Annual Event

The Trail to Net Zero for Australia and Aotearoa New Zealand

From Competition to Collaboration: How Partnerships Can Improve Small Businesses

How Brand Purpose in Retail Experiences Became a Customer Priority [New Research]

Weaving the Way to Net Zero: How M.J. Bale Drives Success Through Purpose and Profit

Corporate Traveller’s Lessons on Resilience, Retaining Talent and More

New Research: 91% of Citizens Are Willing to Share Data With Government

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

Americas

Europe, Middle East, and Africa

Asia Pacific