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State of the
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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

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Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

‘As IT leaders, are we doing enough?’ HCF, hummgroup, Commonwealth Bank And Riparide Talk Sustaining Digital Transformation [Innovation Circle 2022]

Oct 18, 2022 By Salesforce

HCF, hummgroup, Commonwealth Bank And Riparide Talk Sustaining Digital Transformation [Innovation Circle 2022]

How can IT leaders keep driving innovation during times of uncertainty? Leaders like HCF and Commonwealth Bank shared insights at this year’s Innovation Circle 2022.... Read More

Platform

Sep 11, 2019 By Salesforce

What Is Salesforce?

A guide for anyone who’s wondered what that blue cloud is all about.... Read More

CRM, Customer Success, Platform, Innovation

Jan 25, 2019 By Stuart Hamilton

5 steps to avoid a technical debt black hole

Several years ago, Stuart Hamilton took on a platform that was amassing technical debt. Each release was accompanied by last minute duct-tape-and-bailing-wire fixes, and users were exasperated. Here’s how he pulled the system from a black hole.... Read More

Customer Success, Thought Leadership, Platform

Feb 12, 2016 By Scott Gassman

Salesforce Admins : Learn How Lightning Will Transform What You Do

2016 will be the year for the question “When can we start to use Lightning?” It won’t be an “If” strategy for your organisation, it will be a “When” strategy. You may even have some users already using the Lightning Experience. ... Read More

Platform

#Lightning for Admins: How to Make a Switch

Oct 12, 2015 By Salesforce

#Lightning for Admins: How to Make the Switch

If you are a Salesforce Admin for an organisation, large or small, you should start thinking about how you will manage the transition from Salesforce Classic to Lightning. ... Read More

Platform

Sep 23, 2015 By Salesforce

The Top 5 Lightning Updates

Salesforce Lightning comes with a range of new features and functionality. As a Salesforce Here, we share the top 5 features that are set to transform the way that Admins use, configure and deploy the platform. ... Read More

Platform

Jul 31, 2015 By Salesforce

The Lean Cloud Platform and the Art of the Possible [INFOGRAPHIC]

For so long meetings with customers were about promising the future while apologising for the present. Now, the two are the same. The future is possible right now in the present. More importantly, we can show the customer right there, right then, what those possibilities look like. ... Read More

IT, Platform

Jul 29, 2015 By Salesforce

This Cloud Has a Silver Lining

The advantages of using PaaS (Platform as a Service) in the 'coming out party' year according to Forbes, and understanding the benefits of Salesforce1 platform in the market. How do you transform your business processes into digital experiences? ... Read More

Platform, Apps

Jul 28, 2015 By John Moran

The Challenge Confronting Banks

Australian banks are in the spotlight when it comes to challenges of transforming IT to meet the digital needs of customers. It's a bit like trying to change the jet engine mid flight. So what can be done to alleviate some of the challenges with IT upgrades? Looking at Entrepreneurs and specific... Read More

Platform, Practical Tips, Strategy

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Editors' Picks

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Featured

Sales enablement essentials

Be inspired by our customers

Leadership insights

HCF, hummgroup, Commonwealth Bank And Riparide Talk Sustaining Digital Transformation [Innovation Circle 2022]

What Is Salesforce?

5 steps to avoid a technical debt black hole

Salesforce Admins : Learn How Lightning Will Transform What You Do

#Lightning for Admins: How to Make the Switch

The Top 5 Lightning Updates

The Lean Cloud Platform and the Art of the Possible [INFOGRAPHIC]

This Cloud Has a Silver Lining

The Challenge Confronting Banks

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

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