These 4 Marketing Trends Are Reshaping How We Connect With Customers

By Shannon Duffy

Featured

GDPR 2 Years on – What Marketers Need to Know

State of Marketing Report: A Discussion with KIKO MILANO

Sixth Edition State of Marketing Report

Insights and Trends from 7,000 Global Marketing Leaders

Download the Report

December 8, 2017 By Carl Dempsey

What if the North Pole ran on Salesforce? (2017 Edition)

One year on, and so much at Salesforce has changed. What new tech could Santa leverage to deliver a personalised experience to children around world?... Read More

Retail, Marketing, Sales, Customer Service, IT, IoT, Artificial Intelligence

December 4, 2017 By Prina Mandavia

The Priorities That Drive Top B2B Marketers

We wanted to know where today’s most successful B2B marketing professionals are focusing their efforts. In short – what makes a top B2B marketer tick?... Read More

Marketing

November 28, 2017 By Jamie Merrick

Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping

This summer SapientRazorfish produced a ground-breaking report on our new, consumer-pivoting world: Shopper-First Retailing: What Consumers Are Telling Us About the Future of Shopping... Read More

Retail, Marketing

2017 Fashion Shopping Report Keeping up to speed with a trillion-dollar market

November 14, 2017 By Jamie Merrick

2017 Fashion Shopping Focus Report: Keeping up to Speed with a Trillion-Dollar Market

The 2017 Fashion Shopping Focus Report is out, and we've processed the data into usable insights for anyone working in this immense sector... Read More

Retail, Marketing

October 31, 2017 By William Robinson

Best Practices: Working With Social Media Monitoring Tools

Analysing the vast amount of data on social media has been described as akin to drinking from a firehose. In order to make sense of this data, here is my take on the best practices on using a social media monitoring tools.... Read More

Marketing

October 30, 2017 By Jamie Merrick

Making the Most of 'the Most Wonderful Time'

With as much as 30% of revenue coming from the seasonal splurge, this is the season retailers have to get right. Here is a practical guide and checklist to get retailers ready... Read More

Retail, Marketing

October 26, 2017 By Salesforce UK

Staying One Step Ahead with Intelligent Customer Engagement

We talked to Enda Mullaney and David Green at ICON about how the clinical research organisation is transforming its sales and marketing activities... Read More

Marketing, Sales

October 19, 2017 By Chris Wood

All Brits Want for Christmas Is... Great Customer Service

Salesforce’s annual Connected Shopper Report reveals UK attitudes to holiday shopping... Read More

Retail, Marketing

October 17, 2017 By Salesforce UK

Lifes2good Drives Innovation and Efficiency to Build Stronger Brands

Olivia Forde, CTO at Lifes2good, talks about how system flexibility makes it quicker and easier to introduce and successfully grow new brands.... Read More

IT, Marketing, Small Business

Marketing Resources: Free Articles, Videos & Tips

FEATURED POST

These 4 Marketing Trends Are Reshaping How We Connect With Customers

These 4 Marketing Trends Are Reshaping How We Connect With Customers

By Shannon Duffy

Featured

State of Marketing Report: A Discussion with KIKO MILANO

Insights and Trends from 7,000 Global Marketing Leaders

What if the North Pole ran on Salesforce? (2017 Edition)

The Priorities That Drive Top B2B Marketers

Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping

2017 Fashion Shopping Focus Report: Keeping up to Speed with a Trillion-Dollar Market

Best Practices: Working With Social Media Monitoring Tools

Making the Most of 'the Most Wonderful Time'

Staying One Step Ahead with Intelligent Customer Engagement

All Brits Want for Christmas Is... Great Customer Service

Lifes2good Drives Innovation and Efficiency to Build Stronger Brands

Resources

Explore Our Top Featured Marketing Resources

Editors' Picks

MARKETING

What is Marketing Automation?

CUSTOMER SERVICE

Create 1-to-1 Marketing Journeys With an All-in-One Customer Platform

CUSTOMER SERVICE

Explore All the Trailblazers Who are Succeeding With Marketing Cloud

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific

FEATURED POST

Want the best blog content via email? Sign up for our bi-weekly newsletter.

Featured

GDPR 2 Years on – What Marketers Need to Know

State of Marketing Report: A Discussion with KIKO MILANO

Insights and Trends from 7,000 Global Marketing Leaders

Resources

Explore Our Top Featured Marketing Resources

Editors' Picks

MARKETING

What is Marketing Automation?

CUSTOMER SERVICE

Create 1-to-1 Marketing Journeys With an All-in-One Customer Platform

CUSTOMER SERVICE

Explore All the Trailblazers Who are Succeeding With Marketing Cloud

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific