360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 09, 2012 By Vivi Forny

How We Brought Dreamforce to the Device of Your Choice

Our web team started this year’s Dreamforce journey with a tall order from the salesforce.comexecutives: we had to bring the magic of Dreamforce to the web, for every visitor and on any device. What began as a challenging task, turned out to be one of our team’s proudest moments this year. Here... Read More

Events Marketing, Featured, Website

Jul 09, 2012 By Marcel LeBrun

Salesforce.com to Acquire GoInstant

Today, we’re excited to announce that salesforce.com has entered into a definitive agreement to acquire GoInstant, the leader in helping companies connect with customers through shared web experiences. The GoInstant team and technology are a perfect fit for salesforce.com. We enjoy a shared... Read More

News

Jul 09, 2012 By Monika Fahlbusch

Where Sales Pros Find Their #dreamjob

As the world shifts more and more toward social, there’s no better place to be than in the Social Enterprise. And for savvy sales professionals, there’s no better place to be than salesforce.com. If you love working in a fast-paced, innovative environment where you have the tools,... Read More

Careers, Featured

Jul 08, 2012 By Maria Ignatova

Weekly Digest: What's Hot on the Salesforce Blogs

Check out the weekly round-up of news, product tips, and social strategy posts: Strategy Blog Innovative ideas to grow your business 5 Stages of Engagement Growth: Where Are Your Today? -- by Jamie Grenney Product Blog Tips, best practices and insight from our product... Read More

News

Jul 05, 2012 By Corinne Roberts

Why Collaboration in the Call Center is Great for Your Social Life

I can picture it now: It’s July 4th and everyone is crowded around the grill or the ice chest. Well, almost everyone. For every Independence Day party, there’s probably someone stuck in the call center “keeping the lights on.” It’s not the sales team, because none of their... Read More

Featured, Service Cloud

Jul 03, 2012 By Adam Torman

Best Practices: Assigning Apps Using Permission Sets

An app is loosely defined as an ordered collection of tabs which users can select from the Force.com app menu in the top right of the screen. With the Summer '12 release, we've added tab and app settings to permission sets.This means that permission sets can now... Read More

Customization, Featured

Jul 03, 2012 By Jamie Grenney

5 Stages of Engagement Growth: Where Are You Today?

Nowadays most brands realize that they have to actively engage with customers and build up their social media presence in order to be successful. What often gets overlooked is an honest assessment of where they are on that engagement journey. Ant’s Eye View is a social media consulting firm that... Read More

Social Media

Jul 02, 2012 By Steve Diamond

Get the Full Picture, and Get Out of Excel – with Enterprise Analytics

In our Summer ‘12 Release, we build upon the Enterprise Analytics capabilities that we introduced in Spring ‘12. As a recap, Salesforce Enterprise Analytics lets you: See information across your business in a single report with Joined Reports. Find what you need to take action and drive... Read More

Analytics, Sales Cloud

Jun 29, 2012 By Maria Ignatova

Weekly Digest: What's Hot on the Salesforce Blogs

Check out the weekly round-up of news, product tips, and social strategy posts: Strategy Blog Innovative ideas to grow your business Marketers Need to Think Differently in the Facebook Era -- by Jamie Grenney 7 Important Customer Service Trends -- by Richard Shapiro 4 Business Actitivies... Read More

News

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How To Create a Customer-Centric Experience

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How We Brought Dreamforce to the Device of Your Choice

Salesforce.com to Acquire GoInstant

Where Sales Pros Find Their #dreamjob

Weekly Digest: What's Hot on the Salesforce Blogs

Why Collaboration in the Call Center is Great for Your Social Life

Best Practices: Assigning Apps Using Permission Sets

5 Stages of Engagement Growth: Where Are You Today?

Get the Full Picture, and Get Out of Excel – with Enterprise Analytics

Weekly Digest: What's Hot on the Salesforce Blogs

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First