Oct 14, 2015 By Jamie Grenney

Can Reps Really Learn to Sell with Bad Leads?

Accelerating new employees’ learning curve is a great way for your sales team to get a leg up. When it comes to green inside sales reps, some important questions every sales manager has to consider are: How soon do I put a new rep in front of a prospect or customer? When will they truly be... Read More

Sales

Dec 16, 2013 By Jamie Grenney

How to Score Great Leads

Many organizations have a two-tiered sales process. One team is focused on qualifying inbound leads from marketing (MQLs), and the other team is focused on closing business (revenue). This structure exists to maximize pipeline creation and increase sales team productivity. While some companies... Read More

Marketing, Sales

Nov 13, 2012 By Jamie Grenney

Sales Process Map: A Guide to Generating Leads and Closing Deals

To grow a business and operate more efficiently than the competition, you need a well-defined sales process. Each new employee should understand where leads come from, how they’re followed up with, and what steps need to take place to close a deal. Getting alignment on these basic principles will... Read More

Featured, Sales

Sep 18, 2012 By Jamie Grenney

#DF12 Community Keynote Wrap-Up

There is no better way to kick off Dreamforce than getting a re-cap of the exciting things that have taken place across our community this past year. Over 1200 enthusiastic salesforce users gathered at Dreamforce 2012 to look back and share highlights from the past year, and inspire each... Read More

Community, MVPs

Sep 11, 2012 By Jamie Grenney

Learnings from Our Social Strategy Playlist on YouTube

By @JamieGrenney, VP of Social Media at salesforce.com Over the past couple of years we've been publishing best practices videos on our social strategy. I was looking at the playlist the other day and it's a testament to the power of video. I thought I'd share the story to... Read More

Social

Sep 06, 2012 By Jamie Grenney

6 Plays for Driving Pipeline from Social Media

How does success on social channels translate into pipeline? It's a question that lots of people are asking, and it's sure to be a hot topic at Dreamforce. In this video I talk about how companies are using marketing automation to measure the value of social interactions, the impact... Read More

Social

Aug 01, 2012 By Jamie Grenney

Designing Your Social Media Dashboard

A big part of any company’s social transformation is figuring out what metrics you’re going to track and creating visibility for the top and worst performing teams. In the first post in this series we explained why we settled on subscribers, video views, and blog visits as our top three social... Read More

Social Media

Jul 30, 2012 By Jamie Grenney

Social Campaigns Process Map: 6 Tactics for Generating Leads

To grow a business, you need leads. So how do you fill the funnel, especially if you’re a small business that no one has heard of yet? Well if I look back at how we’ve grown our business at salesforce.com, the formula has been pretty simple. It’s been all about driving traffic to our website,... Read More

Online Marketing, Social Media

Jul 26, 2012 By Jamie Grenney

Overcome Obstacles to Lead Generation on Social Media

To get your marketing organization to embrace social, you’ve got to show them how it leads to more pipeline. No one doubts that a social revolution is taking place, but if you can’t make that connection and help people visualize the future, it will be hard to drive your social... Read More

Social Media