360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 29, 2013 By Josiane Feigon

5 Ways to Get Your Sales Momentum Going

Start with an Organized Workspace Sales momentum. How do you get it? How do you know it’s there? How do you keep it going? What do you do when it’s lost? Do you know what a smart-selling rep looks like in action? Test yourself on your Smart Sales Visual IQ: Rep #1 is sitting at their desk with... Read More

Sales, Small Business

Aug 28, 2013 By Jason Boies

FREE EBOOK: Selling Customer Service to Your CFO and CMO

Outstanding customer service can have great impact on both the top and bottom line, so it’s no surprise that today’s senior management is prioritizing ways to enhance revenue through a focus on great service. In a new ebook, Selling Customer Service to Your CFO and CMO, Vice Chairman of Customer... Read More

Featured, Customer Service

Aug 28, 2013 By Heather-Anne MacLean

25 Essential Online Resources to Grow Your Business

Business owners are always on the lookout for great resources to help them grow, but they don’t always have time to research, read, and sort the wheat from the chaff. So we've done it for you. Here are 25 helpful small business resources covering everything from naming your new... Read More

Sales, Small Business

Aug 28, 2013 By Marissa Kraines

11 Must-Read Dreamforce Tips

Salesforce MVPs aren’t salesforce.com employees, but they're an instrumental source of support for our community. MVPs are salesforce.com evangelists recognized for their leadership, knowledge, and ongoing contributions. These individuals represent the spirit of the community and what... Read More

Dreamforce

Aug 28, 2013 By Greta Roberts

Why Sales Training Doesn't Help Solution Sales (And What to Do About It)

When moving from product to solution selling, is training the answer? The short answer is no. You’ve likely had numerous experiences training and re-training, and re-training sales reps. It’s predictable. Twenty percent will respond positively to the training while 80% continue to struggle.... Read More

Sales, Small Business

Aug 28, 2013 By Amanda Nelson

10 Best Practices to Improve Customer Service [INFOGRAPHIC]

Today's modern customer is changing the world of customer service. They're using more channels of communication, making informed decisions and are quick to make demands. How can your organization keep up? Check out this infographic of 10 customer service best practices pulled from our... Read More

Customer Service, Small Business

Aug 28, 2013 By Eanna Cunnane

6 Steps to CRM Success

Let go of your security blanket! Building a CRM system that will make your Sales team more effective and your business more competitive is not just a matter of choosing the right technology; it also requires a vision of what you want to achieve, and the ability to get your organization to weigh... Read More

Cloud, Small Business

Aug 27, 2013 By Laura Fagan

How a Cloud Platform Modernized Seagate’s Enterprise Applications

Seagate was at a crossroads. The world leader in hard disk drives and storage solutions was managing hundreds of custom, on-premise Java applications. This maintenance had become cumbersome and expensive. Seagate could either proceed in the same direction, or find a solution that would modernize... Read More

Mobile, Platform

Aug 27, 2013 By Jeffrey L. Cohen

Download Ebook: Hire the Right Talent at the Right Time to Succeed

“One of the single largest challenges in growing your business, is learning how to hire the right people at the right time,” says Edward Hess, Professor of Business Administration and Batten Executive-in-Residence at the Darden Graduate School of Business, The University of Virginia, and author... Read More

Small Business

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Ways to Get Your Sales Momentum Going

FREE EBOOK: Selling Customer Service to Your CFO and CMO

25 Essential Online Resources to Grow Your Business

11 Must-Read Dreamforce Tips

Why Sales Training Doesn't Help Solution Sales (And What to Do About It)

10 Best Practices to Improve Customer Service [INFOGRAPHIC]

6 Steps to CRM Success

How a Cloud Platform Modernized Seagate’s Enterprise Applications

Download Ebook: Hire the Right Talent at the Right Time to Succeed

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First