360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 01, 2014 By Rebecca Joffrey

5 Reasons Why Salesforce Communities Should Be Your University’s Student Engagement Platform

Last June, I moved from Hanover, New Hampshire, to Ithaca, New York. I had to get my kids enrolled in summer camp so I could start my new job. Armed with a list of links, I immersed myself in what I can only characterize as a period of low productivity. Two kids, 12 weeks, 25 camp... Read More

Customer Service

Jul 01, 2014 By Michael Gerholdt

5 Key Takeaways from Techweek Chicago

Prior to leaving for Techweek Chicago, if you had asked me what I thought the main themes would be, I probably would have listed terms like big data, connected devices, and wearable technology. But that seems all too obvious, and like any good conference, the themes and lessons were much more... Read More

Sales

Jul 01, 2014 By Joanne Black

Information Isn't Knowledge: Why Salespeople Still Matter

Many misguided pundits have suggested that our prospects and clients don’t really need us anymore—that the automation of selling has made salespeople irrelevant. Don’t believe the hype! Our customers no longer need us to walk them through the ins and outs of our products. But they can still... Read More

Sales

Jul 01, 2014 By Stuart Leung

How Wearable Technology Can (And Will) Change Your Business

In recent years, wearable technology has become a hot topic in the tech industry. With its tight relationship with the Internet of Things, many insiders have designated wearables for business as the next big thing. But while the most talked-about new wearable technologies—such as the Apple iWatch... Read More

Platform

Jun 30, 2014 By Alexa Schirtzinger

NEW E-BOOK: 100 Ways to Run Your Business from Your Phone

For the past few months, we've asked Salesforce users to show us how they run their business from their phones. Using the hashtag #salesforce1selfie, they responded with hundreds of screenshots showing how they use the Salesforce1 app to do business on the go—from sales to marketing and... Read More

Featured, IT

Jun 30, 2014 By Kelly James

Win a Free Pass to Dreamforce: Enter the Sales Surfboard Awards by July 7

We’re giving away 24 free passes to Dreamforce 2014 and we want you to have one. How do you win? We’re bringing back the Sales Surfboard Awards—and it’s bigger and better than ever. Do you have an amazing story to share about how Salesforce has transformed your business? Send us your story and if... Read More

Dreamforce, Featured, Sales

Jun 30, 2014 By Laura Fagan

3 Ways Mobile Helps Thomson Reuters Move at the Speed of Business

Technology is rapidly changing the way people go about their workdays. Companies, whether large or small, now have increased opportunities to leverage innovation to not only improve the efficiency of their employees’ daily tasks, but also help them better connect to customers. Thomson... Read More

Featured, Sales

Jun 30, 2014 By Laura Fagan

Why Self-Service Options Are a Must For Today's Customers

Let’s take a moment to understand service from a customer’s perspective. And the reality is, customers don’t always want to contact you. They also want access to answers 24/7, which not every company is equipped to provide. A major part of giving the new breed of customers the frictionless service... Read More

Featured, Customer Service

Jun 30, 2014 By Amanda Nelson

25 Stats That Will Make You a Better Social Media Content Creator

With 97 percent of businesses using social media for marketing purposes, and 58% of marketers stating that original written content is the most important form of content, according to Social Media Examiner, it goes without saying that social media marketing is ramping up. However, the latest... Read More

Marketing

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Reasons Why Salesforce Communities Should Be Your University’s Student Engagement Platform

5 Key Takeaways from Techweek Chicago

Information Isn't Knowledge: Why Salespeople Still Matter

How Wearable Technology Can (And Will) Change Your Business

NEW E-BOOK: 100 Ways to Run Your Business from Your Phone

Win a Free Pass to Dreamforce: Enter the Sales Surfboard Awards by July 7

3 Ways Mobile Helps Thomson Reuters Move at the Speed of Business

Why Self-Service Options Are a Must For Today's Customers

25 Stats That Will Make You a Better Social Media Content Creator

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First