360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 06, 2014 By Matt Wesson

“The Salesforce Advantage”: A New Salesforce E-Book

The customer relationship management (CRM) space is a crowded one. There is no shortage of new startups and established players, each pitching their own spin on the advantages of CRM solutions. With so many competing messages, it can be hard to find the signal through the noise. How do you get all... Read More

Featured, Sales

Aug 06, 2014 By Allison Czaicki

4 Attributes that Strengthen Your Visual Brand Identity

Nike, Apple, and McDonald's are all reputable brands with iconic logos. These signature symbols help customers identify their products and have become representations of what these companies stand for.What design elements contribute to their brands' continuous successes? All three logos... Read More

Marketing, Digital Marketing, Best Practices

Aug 05, 2014 By Jonathan Dickerson

5 Ways To Handle A Disappointed Client (Even If The Customer Is Wrong)

A former boss once told me, “The customer is always right, except when they’re wrong. But even when they’re wrong, you’ve gotta make them feel right.” That adequately describes the delicate balancing act that is Customer Service. Customer Service Reps worldwide will tell you that few clients reach... Read More

Customer Service

Aug 05, 2014 By Stuart Leung

How Mobile CRM Has Changed the Face of Sales

CRM allows businesses to keep organized customer data that can be accessed throughout the company in an effort to better serve their clientele. But as technology becomes more and more mobile, businesses are discovering that perhaps the best way to maintain a positive relationship with customers... Read More

Featured, Sales

Aug 05, 2014 By Taylor Hines

3 Key Lessons My Summer Internship Taught Me About Salesforce

Everyone remembers what it’s like to be a college intern. I like to sum it up as a time dominated by uncertainty, doubt, and confusion. You filter through job titles and career fields until you find the perfect match. The goal of an internship is to land an opportunity that will strengthen your... Read More

Cloud

Aug 05, 2014 By Gary Galvin

Are You Moving in the Right Direction? 6 Traits of Successful Sales Funnel

The sales funnel is a description of the sales process from initial customer contact to sale. Each level of the sales funnel has actions that can be taken by sales and marketing to strengthen the relationship between the company and the potential customer, helping the prospect narrow down their... Read More

Featured, Sales

Aug 04, 2014 By Matt Wesson

The Secrets of Mobile Productivity [SlideShare]

As competition increases, both inside and outside your company, productivity is becoming a significant concern for professionals in every industry. Enhancing and maintain productivity can mean the difference between closing a deal or losing it—between snagging that promotion or seeing it go to... Read More

Aug 04, 2014 By Connie Kadansky

Myth vs. Fact: Are You A Savvy Self-Promoter?

When you ponder the concept of self-promotion, which images come to mind? Do you think of your incompetent boss who somehow convinced someone that he knew what he was doing? Or the irritating top producer who seems to fall all over herself to name-drop during sales meetings? Or, conversely, the... Read More

Careers, Sales

Aug 04, 2014 By Nick Stein

The Rise of the Chief Customer Officer

The C-suite is suddenly getting more crowded. According to a recent study by the CCO Council, “the chief customer officer is becoming a staple of modern business.” The annual study reveals that more established brands are hiring C-level professionals who will lead the charge to resolve customer... Read More

Featured, Customer Service

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

“The Salesforce Advantage”: A New Salesforce E-Book

4 Attributes that Strengthen Your Visual Brand Identity

5 Ways To Handle A Disappointed Client (Even If The Customer Is Wrong)

How Mobile CRM Has Changed the Face of Sales

3 Key Lessons My Summer Internship Taught Me About Salesforce

Are You Moving in the Right Direction? 6 Traits of Successful Sales Funnel

The Secrets of Mobile Productivity [SlideShare]

Myth vs. Fact: Are You A Savvy Self-Promoter?

The Rise of the Chief Customer Officer

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First